Now that's we're rolling out Outlook in ITS, I'm spending all my time troubleshooting installation problems. Here's the latest, which happens to only one user on only one PC, using ZCS Connector 5.0.2:

The "Zimbra Server Rules" menu item does not appear on the Tools menu, Also, the Zimbra Sharing Addin never appears in the list of Add-ins in Outlook 2007 SP1 (Tools->Trust Center->Add-ins).

She has followed all the advice I could find anywhere in these forums, multiple times: uninstalled and reinstalled ZCS Connector, uninstalled and reinstalled Outlook, deleted and recreated the Zimbra mail profile, allowed her cached ZImbra*.zdb file to be deleted and recreated, ...

So what's next? Sande