Results 1 to 2 of 2

Thread: Outlook Fax Transport

  1. #1
    Join Date
    Apr 2008
    Rep Power

    Default Outlook Fax Transport

    Hey all. I am using the Zimbra Pro Edition 5 with the Outlook connector. I am working on implementing the trail version on our network.

    We have a 3rd-party fax server called FaxMaker that we currently use with our Exchange 2007 server. It has complete compatibility with any SMTP/POP3 mail server, so there is no issue with making them work together.

    Where I have the issues is when I try to create a new message in Outlook and I want to use a fax number instead of an SMTP email address.

    First I find that the "Select Names" Window that comes up when I click the "To" button on the new message only shows the SMTP E-mail type. So I cannot select fax numbers from my Contact folder.

    If I try and specify it by hand by using the [FAX:XXX-XXX-XXXX] method, I get a bounce message with the following:
    Error: This message could not be sent.
    Subject: test fax subject
    To: 407-555-1234
    Note: Soap Fault. Please recreate and resend the message. Details below:
    Error Text: Invalid address: <"'407-555-1234'">
    <soap:Envelope xmlns:soap="">
    <soap:Header><context xmlns="urn:zimbra"><change token="16858"/>
    <soap:Text>Invalid address: &lt;"'407-555-1234'"&gt;</soap:Text>
    </soap:Reason><soap:Detail><Error xmlns="urn:zimbra">
    t="STR" n="invalid">&lt;"'407-555-1234'"&gt;</a></Error></soap:Detail>
    I fully understand how to setup the server so I can make it work by using 407-555-1234@fax as the email address, but this doesn't help with people who have fax numbers in their contact folders and we also have 3rd-party apps that use Outlook to send faxes that rely on having a transport provider for the "FAX" email type.

    Does anyone know how to make this work? If I can't make this work, we will have to continue using Exchange and I'd like to avoid that if I can.

  2. #2
    Join Date
    Jul 2007
    Rep Power


    We have the same problem with a modem-fax connected to a server with Windows 2003. When I send a fax message using Outlook (and Zimbra Outlook Connector, of course...) I got a soap error (bad address), even if sometimes the fax is correctly sent by the fax server.

    Can anybody help us, please?

    Bye bye

Similar Threads

  1. need advice on configuring zimbra to work with fax server
    By pheonix1t in forum Administrators
    Replies: 0
    Last Post: 07-11-2007, 07:46 PM
  2. Dynamics AX and Outlook Connector
    By area in forum Zimbra Connector for Outlook
    Replies: 1
    Last Post: 05-15-2007, 11:15 AM
  3. Activesync w/ Outlook Connector Kills Outlook
    By jnetman1 in forum Administrators
    Replies: 4
    Last Post: 04-27-2006, 11:58 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts