Hey all. I am using the Zimbra Pro Edition 5 with the Outlook connector. I am working on implementing the trail version on our network.
We have a 3rd-party fax server called FaxMaker that we currently use with our Exchange 2007 server. It has complete compatibility with any SMTP/POP3 mail server, so there is no issue with making them work together.
Where I have the issues is when I try to create a new message in Outlook and I want to use a fax number instead of an SMTP email address.
First I find that the "Select Names" Window that comes up when I click the "To" button on the new message only shows the SMTP E-mail type. So I cannot select fax numbers from my Contact folder.
If I try and specify it by hand by using the [FAX:XXX-XXX-XXXX] method, I get a bounce message with the following:
I fully understand how to setup the server so I can make it work by using 407-555-1234@fax as the email address, but this doesn't help with people who have fax numbers in their contact folders and we also have 3rd-party apps that use Outlook to send faxes that rely on having a transport provider for the "FAX" email type.
Error: This message could not be sent.
Subject: test fax subject
Note: Soap Fault. Please recreate and resend the message. Details below:
Error Code: mail.SEND_ABORTED_ADDRESS_FAILURE
Error Text: Invalid address: <"'407-555-1234'">
<soap:Header><context xmlns="urn:zimbra"><change token="16858"/>
<soap:Text>Invalid address: <"'407-555-1234'"></soap:Text>
Does anyone know how to make this work? If I can't make this work, we will have to continue using Exchange and I'd like to avoid that if I can.