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Thread: [SOLVED] Outlook will not save profile

  1. #1
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    Jul 2008
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    Default [SOLVED] Outlook will not save profile

    Hello,

    I'm running outlook 2003 on XP pro with SP2. Outlook 2003 is SP3. This setup was working fine with the Outlook / Zimbra connector 5.05 for a while then one day it started asking for the password and it would not accept anyting so I deleted the profile in Outlook and added a new Zimbra profile. Then when I attempted to re-create the account I got a message from Outlook saying:

    'One or more changes could not be saved; the action could not be completed.'

    and it will not let me save the zimbra account. I've tried uninstalling the connector and installing 5.02 and then I tried 5.06 and neither seems to work. When I uninstall and re-install Outlook and then install the connector again still I get the same error. Has anyone heard of this problem before?

    Brian

  2. #2
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    Sep 2007
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    Default

    I am having the same issue with Outlook 2007 + Vista + ZCS 5.0.7. The odd thing is that Outlook used to work fine and then one day I started Outlook and started seeing this behavior.

  3. #3
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    Default Fixed

    You know what I checked and Outlook was not running SP3, so I installed SP3, and then it worked fine. I re-installed the 5.05 Outlook connector and it's back to normal.

    Maybe there are some updates for Outlook 2007 that you need?

  4. #4
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    That wasn't it, my Outlook install is up to date. Oddly enough a magical Windows reboot solved everything. So odd....but thanks.

  5. #5
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    I'm glad it's resolved. It's crazy what windows will do and then give you some error that makes no sense... This is why I stick with the web when using zimbra, but I can't expect everyone in the office to do that.

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