Results 1 to 6 of 6

Thread: Outlook Connector Installation Error

  1. #1
    Join Date
    Mar 2006
    Posts
    21
    Rep Power
    9

    Default Outlook Connector Installation Error

    I'm trying to install the Outlook Connector (WinXP SP2, Outlook 2003), but when it tries to install, it just gives me the error "The installer cannot install on Exchange Server"! I don't know what it's talking about, because I've never used an Exchange Server or installed anything related to an Exchange Server. I had tried recently to install an open source .net 2.0 component called Remote Calendars (I have uninstalled it and rebooted, though), and I also have Google Desktop 2 installed, which has an Outlook component, so perhaps it might be one of those causing the error?

  2. #2
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    11

    Default

    Which version of the connector do you have? You can get to the version number in the control panel:

    Control Panel -> Add or Remove Programs -> Click on "ZCS Connector for Outlook" -> Click on "Click here for support information".

  3. #3
    Join Date
    Mar 2006
    Posts
    21
    Rep Power
    9

    Default

    I can't look at the version that way because it won't install. It gives me the error when it first tries to install, so nothing is installed. The sequence at the end of the MSI filename is '3.0.1_M1_158_3.0.775', if that helps.

    Also, since I made the first post, I've both repaired my Office installation and reinstalled Office (not an uninstall/reinstall, but with the reinstall option from the setup CD), and still it gives me the same error.

    Could it be related in any way to the version of MSI or .NET components that I have installed?

    (Also, for the record, I tried installing it on a co-worker's computer with WinXP SP2 and Outlook 2003 and it worked for him, so I know that the file downloaded correctly.)

  4. #4
    Join Date
    Nov 2005
    Posts
    518
    Rep Power
    11

    Default

    temporarily rename this file while you install the connector:

    C:\Program Files\Common Files\Microsoft Shared\CDO\cdoex.dll

    it turns out that exchange server isn't the only thing that installs that file, so in the future there will be a different check for exchange

  5. #5
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    11

    Default

    The MSI version number is available if you right click on the MSI and select 'Properties'.

  6. #6
    Join Date
    Mar 2006
    Posts
    21
    Rep Power
    9

    Default

    Cool! That worked! (the version on the MSI says, "ZCS Connector for Outlook Installer Version 3.0.775.0", but that probably doesn't matter now...)

    Thanks!

Similar Threads

  1. Zimbra fails after working for 2 weeks
    By Linsys in forum Administrators
    Replies: 10
    Last Post: 10-07-2008, 01:42 AM
  2. Postfix problem
    By jimbo in forum Administrators
    Replies: 46
    Last Post: 07-23-2007, 06:24 AM
  3. M3 problem with shares
    By titangears in forum Users
    Replies: 4
    Last Post: 01-12-2006, 01:01 PM
  4. Replies: 14
    Last Post: 12-22-2005, 04:59 PM
  5. Building native libraries on MacOS X
    By ajmas in forum Developers
    Replies: 3
    Last Post: 10-15-2005, 12:00 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •