Results 1 to 2 of 2

Thread: Outlook not showing new messages unless it is restarted

  1. #1
    Join Date
    Nov 2006
    Posts
    18
    Rep Power
    8

    Default Outlook not showing new messages unless it is restarted

    Greetings.

    I have only two Outlook users here. Both are on OL2003, with ZCO 5.0.2. The server is ZCS 5.0.9 NE on CentOS 4. What happens with these users is that after some period of time, they will stop seeing new messages appear in their inbox, even if they click on Send/Receive. If they shut down Outlook - which often requires killing outlook.exe from Task Manager or even rebooting - and then start it again, the new messages will suddenly appear and all will be well again for a few hours. Both of the affected machines are running on XP SP3, with Office SP3, and the problem has been happening for a long time.

    Our other users are connecting via IMAP using TB2 and OE6 and never have such problems.

    Is this a familiar scenario to anyone? Is it possible that this is being caused by ZCO? What additional information could I provide to help diagnose the problem?

    Any advice would be appreciated.

    Thanks in advance.

  2. #2
    Join Date
    Nov 2006
    Posts
    18
    Rep Power
    8

    Default

    After doing some more digging, I see an issue that looks similar to what my users are experiencing. I will work with some of what I see there and see where it takes me. Bug 27683

Similar Threads

  1. [SOLVED] Re-creating the spam training e-mail account
    By richard-hdd in forum Administrators
    Replies: 21
    Last Post: 03-20-2012, 07:34 AM
  2. [SOLVED] Messages Stuck in outbox, outlook creates "outbox1" folder
    By tbovingdon in forum Zimbra Connector for Outlook
    Replies: 6
    Last Post: 10-05-2007, 11:48 AM
  3. Outlook connector not syncing sent messages
    By cirrus_blue in forum Zimbra Connector for Outlook
    Replies: 2
    Last Post: 07-03-2007, 01:08 PM
  4. New messages not showing up in outlook
    By bersrker in forum Zimbra Connector for Outlook
    Replies: 4
    Last Post: 01-16-2007, 07:17 AM
  5. Spam assassain not traiing properly!
    By Mike T in forum Administrators
    Replies: 1
    Last Post: 10-09-2006, 01:34 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •