I have an XP Pro machine with Outlook 2003 that crashes when the Outlook connector is installed. Outlook is up to date via officeupdate.microsoft.com.

I have another XP Pro machine that is working fine with the same Zimbra server and Zimbra account.

One clue is that this machine used to have the Novell Groupwise 6.5 client on it. I uninstalled Groupwise before installing Outlook though as the Groupwise client definately has compatibility problems with Outlook. I suppose the Groupwise client might have something to do with my current problem. My other machine that is working properly had Groupwise on it already though and the Zimbra connector works fine on that other machine.

I am running this version of the connector,


Outlook crashes with the following error,

AppName: outlook.exe AppVer: 11.0.8010.0 AppStamp:43d16d53
ModName: lsmscfg32.dll ModVer: 3.0.775.0 ModStamp:43f2ee4e
fDebug: 0 Offset: 00024b2d

Additional MSInfo.exe and debugview.exe for this crash is here,

Thanks for your help,