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Thread: Calendar update error

  1. #1
    Join Date
    Oct 2008
    Rep Power

    Default Calendar update error

    Wasn't sure if this belonged in the Outlook connector or not but here goes. I am getting random users receiving a mail message with the following content:

    Server Failures were detected. No action is required.
    This e-mail was generated for technical support purposes.
    Please see the attached files for more details about the problems encountered.

    Computer Name: (PC name)

    Version: 5.0.2817.11

    Parent Folder EID: 000000004de277f898a3814b9cd11572f063aeb102820000

    Parent Folder Name: Calendar

    Parent Folder ID: 10

    Target Object EID: 000000004de277f898a3814b9cd11572f063aeb144704500

    Store: Zimbra - (User)

    Also with this message is an xml error report stating: "parse error: Error on line 22 of document : An invalid XML character (Unicode: 0x3) was found in the element content of the document. Nested exception: An invalid XML character (Unicode: 0x3) was found in the element content of the document"

    I do know the user that sent me this error message received it when trying to accept a meeting request through Outlook 2007. Any help would be greatly appreciated.

  2. #2
    Join Date
    Dec 2007
    Rep Power

    Default Any response

    Hi, I have a similar error and I'm starting to see it A LOT. Did you get anywhere with this? In the error.xml does it show you where it is?

    I've seen it in the tz id field and the content type field.


  3. #3
    Join Date
    Sep 2006
    Rep Power


    I have added this message to the other thread as well:

    We hear of things like this extremely infrequently, and generally have a hard time reproducing. If you know where this meeting came from, or have any idea of anything special about, please let us know. That would help our repro cases.

    There is a bug on this (bug 32967) that is slated for 6.0.3, our next release. We will also put the fix in 5.0.21. We'll have to see if we can still repro, and the fix will probably just be to get rid of the bad character. But info on how to repro (even the MIME message) will help.

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