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Thread: Emails deleted from Outlook still in Zimbra inbox

  1. #1
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    Default Emails deleted from Outlook still in Zimbra inbox

    One of our clients running ZCO on Outlook 2007 is having a problem with deleted emails not syncing. The emails are still in his Zimbra inbox even after he has moved them to Trash in Outlook.

    Sending and Receiving emails with Outlook works fine.

  2. #2
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    Enable ZCO logging, shut down Outlook, restart Outlook, duplicate the problem, and post the zco logs.

  3. #3
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    I sent you a PM with the log files.

  4. #4
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    Default anything found in the logs?

    This sounds very similar to what one of our users is seeing with ZCO when connecting to 5.0.11. Any update on what was found in the logs?

  5. #5
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    Default

    The problem seems to have resolved itself, for now at least. Can't really pinpoint what caused the syncing issue in the first place.

    mmergen, you could try updating to the latest Outlook connector.

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