[SOLVED] Cannot see shared mail folders with Outlook 2003
I cannot see shared mail folders. The menu option "File -> Open -> Open other users' folder" is grey an cannot be used.
- Outlook 2003 (11.8217.8221) SP3 (German Version)
- 5.0.15_GA_2851.UBUNTU8_64 UBUNTU8_64 NETWORK edition
No problems with shared folders when using IMAP.
Any ideas? Is this problem specific to Outlook 2003?
Outlook menu item grayed out other folders
When Other Folders is grayed out, if the Outlook client is in "cached mode"
the client may be "off line". Enable the status bar, that is shown at bottom of the main screen. Right click at the bottom right hand corner to display sub menu. Take check mark out of the "off line" item. Once the client has a status of "connected" grayed out menu items should be active.