I'm not sure what the heck is going on. I've got 1 user with a strange issue. If you look at his online Zimbra webmail, all the messages in his inbox are in the regular HTML format if needed. Images appear correctly, etc. But all of his messages are only in plain text format in Outlook 2003. He's got the 5.0.16 ZCO and I've tried reinstalling Outlook. I've looked and the Outlook email option for reading all email as plain text is not checked.

Anyone have any ideas for what may be going on? I'm totally stuck.