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Thread: unable to install new version of outlook connector wo uninstalling the previous one

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    Join Date
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    Default unable to install new version of outlook connector wo uninstalling the previous one

    Hello,

    I upgraded ZCS 3 times from 5.016 to 5.018 to 6.0.0 to 6.0.2.
    Every time I re-installed the outlook connector, I tried to just install directly the new version (without uninstalling the previous one). And every time this did not work.

    I re-tested it today, when upgrading from 6.0.0 to 6.0.2 (server and connector). The pb appens again today.

    To make it working, I had to uninstall connector 6.0.2, re-install 6.0.0 (but it did not work anymore)... remove the connector, re-install 6.0.0 (it works) uninstall it again, and install connector 6.0.2. and then it works.
    Sorry for not beeing more specific on outlook errors, but in some cases, a window just poped up telling the plugging cannot be used and outlook must be started without the pluggin; in other cases outlook started, but was not able to display any message content...

    BTW: This seems to exactly the contrary of the problem reported on http://www.zimbra.com/forums/zimbra-...connector.html

    I am using outlook 2003 SP3 on XP SP3.

    Does someone experiment such problem?

    christophe
    Last edited by mertz; 11-08-2009 at 09:46 AM.

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