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Thread: A Few Things....

  1. #1
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    Question A Few Things....

    Hey Guys n Girls,

    Im having abit of a mind bender on a few things just on 1 user.

    The user is running the 6.0.2 connector which is the same as the server
    They have Office 2007 with SP2 and Windows XP Pro with SP3


    The user in question had an error in their profile and I rebuilt it from scratch

    Uninstalled the connector and reinstalled after restart, started a band new profile etc

    When it came down to the sync which worked super, we realised a few things hadnt quite come from the server properly, for example they didnt have any of the tags in her outlook catagories which was odd, and the notes hadnt been saved which is a different issue.

    Is there anyway to make sure the tags come down from the server as the webmails hows they are there and working fine. outlook only shows red, blue and green etc on the webmail it shows Personal etc etc.

    Regarding the notes are they saved to a seperate file to be added or would they of been in the zdb that i deleted to start a new profile? could be abit of a bummer.

    Any help would be super

    Simon
    Heavy Metal Ftw

  2. #2
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    I would need a zco log of the initial sync to see why the categories didn't come down. I assume there is no issue with the "Clear Categories on Email local rule"? Was she running local rules?

    We don't sync Notes at all. That is not supported.

  3. #3
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    Quote Originally Posted by fsiegel View Post
    I would need a zco log of the initial sync to see why the categories didn't come down. I assume there is no issue with the "Clear Categories on Email local rule"? Was she running local rules?

    We don't sync Notes at all. That is not supported.
    I shall get you a log today hopefully, all I wanted to know was if the notes are stored in the zdb or are they in a seperate .pst file that I can find sumwhere.

    Cheers

    Simon
    Heavy Metal Ftw

  4. #4
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    Smile

    Ive just found this in my logs

    16-11-2009 12:47:28.821 [4408]: Zimbra::Mapi::GetZimbraFolder. Getting folder [Tags].
    16-11-2009 12:47:28.821 [4408]: Zimbra::Sync::ChangeManager::GetLocalChanges. bRecurse(0) for Tags
    16-11-2009 12:47:28.821 [4408]: QueryInterface this(05262D48) inner(02321CD0) iid(Unknown MAPI Interface (31)): unknown handled by inner as 02321CD0
    16-11-2009 12:47:28.822 [4408]: QueryInterface this(05262D48) inner(02321CD0) iid(Unknown MAPI Interface (31)): unknown handled by inner as 02321CD0
    16-11-2009 12:47:28.822 [4408]: QueryInterface this(05262D48) inner(02321CD0) iid(Unknown MAPI Interface (31)): unknown handled by inner as 02321CD0
    16-11-2009 12:47:28.822 [4408]: Zimbra::Sync::ChangeManager::GetLocalChanges. no change records for Tags
    Attached Files Attached Files
    Heavy Metal Ftw

  5. #5
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    Any news?

    Cheers

    Simon
    Heavy Metal Ftw

  6. #6
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    Looks like new tags syncing from the server got broken in the 6 branch. I have filed bug 42788.

  7. #7
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    Thanks very much, Ill keep an eye on it.
    Heavy Metal Ftw

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