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Thread: Local Failure Notice

  1. #1
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    Default Local Failure Notice

    I would like to start by saying that working with Zimbra and outlook 2007 has been a very bad experiance for me so far. I have been working with Zimbra for a week now and already i needed to create a new profile to be able to get mail without the need to close and reopen outlook.

    Now I'm having a diffrent problem where the mail from "today" is gone and as soon as i open outlook i get an email from zimbra stating :

    This e-mail was generated for technical support purposes.

    Sync Type: Delta Sync

    Sync Token (before request): 18376

    Sync Token (most current): 18376

    Store: Zimbra - **** *****

    Computer Name: ************

    Version: 6.0.5797.4

    Error IDs:
    id (11432) type(folder)


    There is also a file attached called sync_response.xml

  2. #2
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    Default

    Can you enable ZCO logging, try it again, and send the log? Also, send the local failure message, with the attachment. I'd like to see sync_response.xml

  3. #3
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    Enabled ZCO logging. waiting for the problem to occure.

    File attached.

    Email message :

    Subject : Local Failure Notice
    Body :
    Code:
    This e-mail was generated for technical support purposes.
    
    Sync Type: Delta Sync
    
    Sync Token (before request): 18376
    
    Sync Token (most current): 18376
    
    Store: Zimbra - **** *****
    
    Computer Name: ************
    
    Version: 6.0.5797.4
    
    Error IDs:
    id (4042) type(folder)
    Attached Files Attached Files

  4. #4
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    Quote Originally Posted by fsiegel View Post
    Can you enable ZCO logging, try it again, and send the log? Also, send the local failure message, with the attachment. I'd like to see sync_response.xml
    I have the log but I'm not prepared to attache it here.
    Should i click on "send log to zimbra"?

  5. #5
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    I connected to Zimbra via the web interface. It worked ok. Started to delete messages from the inbox. after each delete i closed and reopened the outlook. finally, after deleting a specific message outlook started to work again.

    When i moved the message back from the trash to the inbox outlook stopped working.

    Seems that Zimbra has problems with some of the emails i get.

  6. #6
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    You can send the log in a private message. Don't do Send log to zimbra. Why do you have to close and reopen Outlook every time? What happens if you don't?

    Also, perhaps you could send the offending message (the .msg file or the MIME). You can get the MIME by doing a Show Original.

  7. #7
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    1. I don't see that i can attach files in a private message.
    2. If i don't close / open outlook i cant get new mail. Send recieve dows not do anything.
    3. I can send the mail via private message once i understand also how to attach a file.

    thanks

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