Results 1 to 7 of 7

Thread: After Zimbra Connector 6.0.5 install, Blackberry Desktop Sync Fails

Hybrid View

  1. #1
    Join Date
    Mar 2009
    Location
    Rhode Island, USA
    Posts
    3
    Rep Power
    6

    Default After Zimbra Connector 6.0.5 install, Blackberry Desktop Sync Fails

    Installed ZimbraOlkConnector-6.0.5_GA_2213_6.0.5846.5.msi last week between Outlook 7 and Zimbra 5 (hosted).
    Server upgraded to Zimbra 6 shortly after.

    Now have the same issue on two PCs running Windows XP Pro:

    Blackberry Desktop 5 generates message "no available message stores", at device synchronization attempt. Attempts to reconfigure BB Desktop to re-link to Zimbra profiles gives same error.

    Uninstall and reinstall of connector did not help
    Clean uninstall and reinstall of Blackberry Desktop software did not help.

    Since the Blackberry Desktop sync was working right before the Outlook Connector change, and no other software changes have been made on the PC, it seems like a likely conflict.

    Blackberries were not synchronized between installation of the 6.0.5 Connector and change in the server software to Zimbra 6.

    We have multiple users using this same setup who need their information on the road - some systems I have not been able to address yet. We want to do device-to-Outlook sync, not full Zimbra-BES-Blackberry sync. We don't want the messages synchronized to the Blackberries in the same directory configuration as the server.

    Thanks for any help you can provide

  2. #2
    Join Date
    Sep 2006
    Posts
    1,334
    Rep Power
    11

    Default

    Bug 42277 -- fixed in 6.0.6

  3. #3
    Join Date
    Mar 2009
    Location
    Rhode Island, USA
    Posts
    3
    Rep Power
    6

    Default

    Thank you fsiegel

    Any idea when 6.0.6 GA will be available?

    Seems my provider is waiting for the GA install version of 6.0.6.
    (and my employees are waiting to be able to take information they need on the road with them, without a stack of printouts)

  4. #4
    Join Date
    Sep 2006
    Posts
    1,334
    Rep Power
    11

    Default

    I believe 6.0.6 will be released tomorrow.

  5. #5
    Join Date
    Dec 2007
    Posts
    27
    Rep Power
    7

    Default

    6.06 has also problems with Blackberry Desktop 5.01
    But when i did a downgrade to Blackberry desktop 4.6 , the problems are solved ( at first sight )

  6. #6
    phoenix is offline Zimbra Consultant & Moderator
    Join Date
    Sep 2005
    Location
    Vannes, France
    Posts
    23,587
    Rep Power
    58

    Default

    Please update your forum profile with the output of the following (do not post it in this thread):

    Code:
    zmcontrol -v
    Quote Originally Posted by marten View Post
    6.06 has also problems with Blackberry Desktop 5.01
    But when i did a downgrade to Blackberry desktop 4.6 , the problems are solved ( at first sight )
    I assume you filed a bug report or a support case for this? If not, how about some further details of the exact problem?
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

  7. #7
    Join Date
    Mar 2009
    Location
    Rhode Island, USA
    Posts
    3
    Rep Power
    6

    Default

    6.0.6 seems to work fine for us. Thanks fsiegal for your help.

Similar Threads

  1. [SOLVED] Important Mta Issue!!!!!!!!
    By borngunners in forum Migration
    Replies: 2
    Last Post: 01-05-2010, 06:44 AM
  2. Recover the mail after the crash HDD
    By MrSnaKe in forum Administrators
    Replies: 3
    Last Post: 12-02-2009, 04:38 AM
  3. Zimbra spam system
    By rajahd in forum Administrators
    Replies: 9
    Last Post: 04-16-2008, 08:25 PM
  4. zmtlsctl give LDAP error
    By sourcehound in forum Administrators
    Replies: 5
    Last Post: 03-11-2007, 04:48 PM
  5. Zimbra server crashed
    By goetzi in forum Administrators
    Replies: 6
    Last Post: 03-25-2006, 01:00 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •