Installed ZimbraOlkConnector-6.0.5_GA_2213_6.0.5846.5.msi last week between Outlook 7 and Zimbra 5 (hosted).
Server upgraded to Zimbra 6 shortly after.
Now have the same issue on two PCs running Windows XP Pro:
Blackberry Desktop 5 generates message "no available message stores", at device synchronization attempt. Attempts to reconfigure BB Desktop to re-link to Zimbra profiles gives same error.
Uninstall and reinstall of connector did not help
Clean uninstall and reinstall of Blackberry Desktop software did not help.
Since the Blackberry Desktop sync was working right before the Outlook Connector change, and no other software changes have been made on the PC, it seems like a likely conflict.
Blackberries were not synchronized between installation of the 6.0.5 Connector and change in the server software to Zimbra 6.
We have multiple users using this same setup who need their information on the road - some systems I have not been able to address yet. We want to do device-to-Outlook sync, not full Zimbra-BES-Blackberry sync. We don't want the messages synchronized to the Blackberries in the same directory configuration as the server.
Thanks for any help you can provide