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Thread: Problems with sending attachments

  1. #1
    Join Date
    Dec 2006
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    Default Problems with sending attachments

    One of our users is experiencing problems with sending .pdf and .zip files.

    He is using Office 2003 with the lastest zimbra connector ( 6.0.5846.5 ) and server version ( 6.0.6 ) .
    The problems is that when he tries to send an attachment ( .pdf and .zip files ) Mails with attachments is put in the Sendt folder in the users Outlook but is not synced with the server ( not visible in the webmail ).

    After two to five seconds he receives an mail from "System Administrator" with the following message:



    Fra: System Administrator
    Sendt: 7. april 2010 09:43
    Emne: Undeliverable: VS: *removed*

    Error: This message could not be sent.

    Subject: VS: *removed*

    To: my email

    Note: Error processing the message. Please recreate and resend the message.



    I have tried to make a new profile, reinstalled the connector and reparied Outlook but with no luck. The problem is still occurring.

    If I enable log debugging in the connector i get the following errors around where the attachment is tried sendt.

    07-04-2010 10:46:05.712 [2720]: PR_ATTACH_ADDITIONAL_INFO PT_ERROR MAPI_E_NOT_FOUND
    07-04-2010 10:46:05.712 [2720]: UNKNOWN (3711) PT_ERROR MAPI_E_NOT_FOUND
    07-04-2010 10:46:05.712 [2720]: UNKNOWN (3713) PT_ERROR MAPI_E_NOT_FOUND
    07-04-2010 10:46:05.712 [2720]: UNKNOWN (3712) PT_ERROR MAPI_E_NOT_FOUND
    07-04-2010 10:46:05.712 [2720]: PR_ATTACH_MIME_TAG PT_ERROR MAPI_E_NOT_FOUND
    07-04-2010 10:46:05.712 [2720]: UNKNOWN (6909) PT_ERROR MAPI_E_NOT_FOUND

    Some idea`s to whats wrong?

  2. #2
    Join Date
    Dec 2006
    Posts
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    Default

    Sorry about the version number. We are running 6.0.5 and not 6.0.6 as I mentioned.

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