Hi,

one of my users is getting local failure notices everytime he opens outlook and therefore everytime zco is syncing:

here's an example

Code:
this e-mail was generated for technical support purposes.

Sync Type: Delta Sync

Sync Token (before request): 15873

Sync Token (most current): 15873

Store: Zimbra - Herbert

Computer Name: P08

Version: 6.0.5846.5

Error IDs:
id (5) type(folder)
everytime i try to open that id i get an error message that it is not possible to open this id.

and heres one example of the corresponding sync response:

Code:
<soap:Envelope>
−
<soap:Header>
−
<context>
<change token="17420"/>
</context>
</soap:Header>
−
<soap:Body>
−
<SyncResponse token="17420" md="1276180175">
<deleted ids="3425,3420,3443,3439,3426,3427,3421,3431,3422,3423,3435,3424,3418,3419,3417,3406,3444,3407,3385,3434,3440,3437,3408,3409,3441,3410,3411,3412,3413,3414,3415,3442,3416,3428,3429,3404,3405,3438,3403,3430,3432,3402,3401,3400,3436,3399,3433,3386,3398,3387,3397,3388,3382,3396,3445,3383,3395,3394,3393,3389,3384,3392,3391,3390,3381,3380,3288,3289,3290,3291,3292,3293,3294,3295,3296,3297,3298,3299,3300,3301,3302,3303,3304,3305,3306,3307,3308,3309,3310,3311,3312,3313,3314,3315,3316,3317,3318,3319,3320,3321,3322,3323,3324,3325,3326,3327,3328,3329,3330,3331,3332,3333"/>
−
<link f="" rev="5938" ms="17399" l="1" rgb="#FFF6B3" id="2346" u="0" color="6" md="1276157883" rid="10" zid="2dc858db-7e00-44ec-b752-19fdcb49537d" name="Beamervon Kalender" owner="beamer@xxxxx.com" view="appointment">
<meta/>
</link>
−
<folder f="u" rev="1" i4next="3536" i4ms="17420" ms="17318" n="722" l="1" url="" id="2" u="609" s="63215025" color="0" md="1276084999" name="Inbox" view="message">
<meta/>
<acl/>
</folder>
−
<link f="" rev="5880" ms="17397" l="1" rgb="#FC9696" id="2331" u="0" color="5" md="1276157777" rid="10" zid="90c5392b-9893-44f6-ab2e-cfc810a8d820" name="lorenzo Kalender" owner="lorenzo@xxxx.com" view="appointment">
<meta/>
</link>
−
<folder f="*" rev="1" i4next="3533" i4ms="17387" ms="16457" n="38" l="1" url="" id="5" u="0" s="9531261" color="0" md="1275041669" name="Sent" view="message">
<meta/>
<acl/>
</folder>
−
<link f="#" rev="5874" ms="17400" l="1" rgb="#FDBC55" id="2329" u="0" color="9" md="1276157888" rid="10" zid="1dbceb0a-5ba3-4560-ba37-02ff63981ce8" name="teleman Kalender" owner="teleman@xxxxx.com" view="appointment">
<meta/>
</link>
<m id="3261" f="" rev="14492" d="1272891002000" t="" md="1274441407" ms="15993" l="2" cid="3262"/>
<m id="3473" rev="15935" md="1274442269" ms="15996" l="2"/>
<m id="3463" f="au" rev="15407" d="1273666526000" t="" md="1274778280" ms="16241" l="2" cid="3475"/>
<m id="3476" rev="16249" md="1275039317" ms="16438" l="2"/>
<m id="3483" rev="16442" md="1275039840" ms="16442" l="5"/>
<appt id="3479" uid="040000008200E00074C5B7101A82E008000000000022D10B59FECA010000000000000000100000001DDCC5C7E22B1243848052470A3D2EB6" md="1275039840" ms="16445" l="10"/>
<m id="3478" rev="16434" md="1275039840" ms="16446" l="3"/>
<m id="3477" rev="16366" md="1275039849" ms="16447" l="2"/>
<m id="3485" rev="16449" md="1275039868" ms="16449" l="5"/>
<appt id="3481" uid="040000008200E00074C5B7101A82E00800000000F0D3732659FECA0100000000000000001000000022FBE7682644DD4BBE343A3B0265633A" md="1275039868" ms="16452" l="10"/>
<m id="3480" rev="16435" md="1275039868" ms="16453" l="3"/>
<m id="3474" rev="16241" md="1275041184" ms="16455" l="2"/>
<m id="3486" rev="16459" md="1275056400" ms="16471" l="2"/>
<m id="3487" rev="16471" md="1275056400" ms="16471" l="5"/>
<m id="3491" rev="16477" md="1275057001" ms="16477" l="5"/>
<appt id="3471" uid="040000008200E00074C5B7101A82E00800000000D07ACD9655F7CA0100000000000000001000000072199B2D993322449CDA5D1EC8ED420C" md="1275293019" ms="16667" l="10"/>
<m id="3496" rev="16675" md="1275295406" ms="16675" l="843"/>
<m id="3499" rev="16689" md="1275307407" ms="16689" l="5"/>
<m id="3501" rev="16699" md="1275318783" ms="16704" l="2"/>
<m id="3502" rev="16704" md="1275319069" ms="16705" l="2"/>
<m id="3505" rev="16708" md="1275385074" ms="16762" l="2"/>
<m id="3504" rev="16707" md="1275385084" ms="16764" l="2"/>
<m id="3507" rev="16771" md="1275390899" ms="16771" l="2"/>
<m id="3508" rev="16775" md="1275395232" ms="16775" l="2"/>
<m id="3510" rev="16776" md="1275395232" ms="16776" l="2"/>
<appt id="3511" uid="ebfd541a-b335-470f-bad5-c99b882d9ea4" md="1275395553" ms="16778" l="3"/>
<m id="3512" rev="16778" md="1275395553" ms="16778" l="2"/>
<m id="3506" rev="16770" md="1275396656" ms="16780" l="2"/>
<m id="3500" rev="16697" md="1275396664" ms="16782" l="2"/>
<m id="3514" rev="16784" md="1275397285" ms="16784" l="5"/>
<m id="3515" rev="16786" md="1275399391" ms="16788" l="2"/>
<m id="3513" rev="16779" md="1275631566" ms="16965" l="2"/>
<m id="3519" rev="17300" md="1276069735" ms="17301" l="2"/>
<appt id="2436" uid="777285da-7375-49b3-b56f-5093e7928d17" md="1276077638" ms="17309" l="10"/>
<m id="3520" rev="17309" md="1276078162" ms="17310" l="2"/>
<appt id="3493" uid="040000008200E00074C5B7101A82E00800000000E0E6C3D2AC00CB010000000000000000100000008471625E2F91004696AEE19979D6AD7B" md="1276085183" ms="17319" l="10"/>
<appt id="3495" uid="040000008200E00074C5B7101A82E00800000000400A34F3AC00CB01000000000000000010000000ED2C3708AF0F6E45851E6B9539602E84" md="1276085186" ms="17320" l="10"/>
<appt id="3522" uid="040000008200E00074C5B7101A82E00800000000B0D47765DD07CB0100000000000000001000000087DD01C687835B42A05E62BB649CCE9B" md="1276085376" ms="17324" l="10"/>
<m id="3524" rev="17326" md="1276085429" ms="17326" l="843"/>
<appt id="3526" uid="040000008200E00074C5B7101A82E0080000000040A63BFEDD07CB01000000000000000010000000E46355B9E74AEB49AA4E51256706CAA7" md="1276085690" ms="17327" l="10"/>
<appt id="3528" uid="040000008200E00074C5B7101A82E0080000000060E0422EDE07CB01000000000000000010000000F39EF49AC78BE040AC31795F5B215FCB" md="1276085710" ms="17330" l="10"/>
<m id="3530" rev="17332" md="1276085751" ms="17332" l="843"/>
<appt id="3498" uid="66705220-b09c-4b4a-91d7-130d5b1fb8cc" md="1276151613" ms="17383" l="10"/>
<m id="3523" rev="17325" md="1276151633" ms="17384" l="2"/>
<m id="3529" rev="17331" md="1276151638" ms="17385" l="2"/>
<m id="3532" rev="17387" md="1276151740" ms="17387" l="5"/>
<appt id="3518" uid="6ddf26e4-302a-4055-9bb8-09726ca04ecf" md="1276151740" ms="17390" l="10"/>
<m id="3517" rev="17252" md="1276151740" ms="17391" l="3"/>
<m id="3516" rev="17181" md="1276151741" ms="17392" l="2"/>
<m id="3533" rev="17406" md="1276164626" ms="17406" l="2"/>
<appt id="3509" uid="c56eb6c7-8890-47a7-9e41-de6b4c7614ff" md="1276171691" ms="17412" l="3"/>
<m id="3534" rev="17412" md="1276171691" ms="17412" l="2"/>
<m id="3535" rev="17416" md="1276179364" ms="17420" l="2"/>
</SyncResponse>
</soap:Body>
</soap:Envelope>
could someone help me get rid of this issue? i really don't know what to do next.
Thanks in advance

Simon