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Thread: Sync problem with contacts

  1. #1
    Join Date
    Jun 2010
    Posts
    2
    Rep Power
    5

    Default Sync problem with contacts

    Good morning,

    I tried to find a solution using the search function but it wasn't successful.

    Environment:
    Zimbra 6.0.7
    Outlook 2003 SP3
    ZCO 6.0.6_GA_2324_6.0.5902.6
    Windows 7 x64
    salesforce

    Here's my problem:
    I have approximately 1220 contacts in Zimbra and Outlook. After changing a contact (phone number, remarks,..) in Outlook I noticed that sometimes Zimbra didn't inherit the changes and vice versa.
    I tried a lower sync token number without success and there is now failure notice or error message. I checked the issue on another Windows client with the same result. The Problem appeared also in Zimbra version 5.

    Anyone knows a solution for this behaviour?

    If you need any additional information don't hesitate to ask me

    Thanks in advance.

    Br,
    Andreas

  2. #2
    Join Date
    Sep 2006
    Posts
    1,334
    Rep Power
    11

    Default

    If you have a failure notice, please send it. Local failure or server? There are also attachments to that which give good information.

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