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Thread: GAL and Autocomplete issue

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  1. #1
    Join Date
    Sep 2009
    Location
    Canberra, Australia
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    25
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    6

    Default GAL and Autocomplete issue

    Hi,

    Just want to know if anyone has had the problem we've been experiencing after the 6.0.5 update.

    Basically we have had users reporting that emails are being delivered to the wrong people. This only happens internally.

    After looking at the sent email you can see that the name of the person they sent to was correct, but if you look at the properties of the outlook contact, they show a completely different contact. This is quite concerning.

    We have updated to the latest version 6.0.7 and are still seeing the problems.

  2. #2
    Join Date
    Sep 2006
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    1,334
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    Default

    I've never heard of this one. Can you give an exact scenario and post some screenshots? Maybe some ZCO logs?

  3. #3
    Join Date
    Aug 2006
    Location
    Madrid, Spain
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    124
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    9

    Default

    Same problem with 7.2.0 after deleting a recreating GAL sync account.
    We have flushed all caches... I cross my fingers.

  4. #4
    Join Date
    Aug 2006
    Location
    Madrid, Spain
    Posts
    124
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    Default

    Experienced again when changing user domain. I think it's related with GAL cache in Outlook....

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