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Thread: [SOLVED] ZCO upgrade broke message sort rules?

  1. #1
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    Default [SOLVED] ZCO upgrade broke message sort rules?

    Good morning!

    I've tried to see if anyone else had this trouble, and my search was inconclusive. I've got a Dell Laptop running Outlook 2007 that previously was running the ZCO version 5.0.16 and I recently upgraded it to 5.0.23. However, any time I've used Outlook afterwards, any and all of the rules I normally use on incoming messages have quit working, and my messages aren't being sorted. For example, Mac related messages aren't going into their appropriate folder, and so on. What can I do to restore this? Should I re-create all of the messages? If I apply them to the Inbox "after the fact" they still work. Or should I try uninstalling and reinstalling the ZCO?

    Thanks!

  2. #2
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    Are these Outlook rules (Tools->Rules and Alerts) or Zimbra server rules (Tools->Zimbra Server Ruels)? If they're local Outlook rules, check the registry at:

    HKEY_LOCAL_MACHINE\SOFTWARE\Zimbra\EnableLocalRule s

    If it's not there add it (DWORD value), and set it to a value greater than 0. If it is there, make sure it's greater than 1

    We made some changes in that area around that time.

  3. #3
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    Typo in last post. Should be:

    HKEY_LOCAL_MACHINE\SOFTWARE\Zimbra\EnableLocalRule s

  4. #4
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    They are indeed local rules. I tried the regedit hack, I'm just waiting for the mailing lists I'm on to send me a bunch of messages.

  5. #5
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    It works, Thanks!

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