We have just migrated from Exchange 5.5 to Zimbra. I've noticed two things I have questions about.
First, in the Global Address List, every local user is displayed up to three times. Our users all have firstname.lastname@example.org for their primary address. Some have first name only, department or mis-spellings as additional aliases. If a user has any alias addresses, his name is diplayed up to three times. This makes selecting names from the list a real pain, since it's 2-3 times longer than it needs to be. Is there any way to limit each user in the GAL to no duplicates? The Exchange GAL ignored the external addresses and just displayed the users once.
Second, how can I change the default address list to be the Gloable Address List? Currently, it always uses the contacts as default and I have to use the pull-down to select the GAL.
Thanks for your help,