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Thread: [SOLVED] ZCS Outlook Connector crash on Windows 7, Outlook 2010 x64

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    Join Date
    May 2010
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    Exclamation [SOLVED] ZCS Outlook Connector crash on Windows 7, Outlook 2010 x64


    We have problem with Connector Windows7 x64, Office 2010 x64 bit installation. Same problem exist on Windows7 x64, Offices 2007 x32 bit. But on Windows7 x32 and Office [2007, 2011] x32 bit it's working.

    We using Release 7.0.1_GA_3105.UBUNTU10_64 UBUNTU10_64 NETWORK edition.
    And used connector from our server

    And try download connector version from site. Behavior the same. After enterin server name, user and password Outlook crash.

    Crash log.
    Problem signature:
      Problem Event Name:	APPCRASH
      Application Name:	OUTLOOK.EXE
      Application Version:	14.0.4760.1000
      Application Timestamp:	4ba8ff82
      Fault Module Name:	LSLIB32.dll
      Fault Module Version:
      Fault Module Timestamp:	4d701b35
      Exception Code:	c0000005
      Exception Offset:	0000000000040a20
      OS Version:	6.1.7601.
      Locale ID:	1063
    Additional information about the problem:
      LCID:	1063
      skulcid:	1063
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    Also when configuring profile on x64 bit office cannot check server name
    configuration wizard say that can not find server. But on x32 version it all OK.

    Can somebody explain hoe to fix it manual, o we have to wait next version of connector?
    Last edited by tdslot; 03-28-2011 at 07:08 AM.

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