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Thread: [SOLVED] Outlook is not installed on your system

  1. #11
    Join Date
    May 2011
    Rep Power


    Finally solved by reinstalling Windows, thank you.

  2. #12
    Join Date
    Mar 2007
    Small village in the center of Italy
    Rep Power


    Quote Originally Posted by dpitt View Post

    The critical line in the log is
    "CA LOG: Failed to get value of registry OUTLOOK_APPLICATION_VERSION_KEY, error = 5l."

    I'm pretty sure that's an access error when trying to read the registry setting...

    Has the installer got admin rights?

    In our case, the key was missing at all, so, no access rigths issue
    maybe this may help others

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