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Thread: Local Failure Notice - Error ID (4072) type(folder)

  1. #1
    Join Date
    Jul 2011
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    Cool Local Failure Notice - Error ID (4072) type(folder)

    Hello,

    I've been facing an issue as Outlook user with the Zimbra Connector. All of a sudden I get this message every minute. Just an educated guess but can it be due to an offensive zimbra folder? deleting it will help?

    Thanks for reading,
    Juan

    Sync Type: Delta Sync

    Sync Token (before request): 58202

    Sync Token (most current): 58202

    Store: Zimbra - Juan

    Computer Name: JUAN-PC

    Version: 5.0.3064.18

    Error IDs:
    id (4072) type(folder)
    Attached Files Attached Files

  2. #2
    Join Date
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    Default

    Sometimes duplicate special folders get created with localized systems (it seems to happen with Spanish a lot). Sometimes other plug ins will create a Contacts folder (or something), and then Zimbra gets confused, and the wrong folder is used. Our special folders should have Zimbra ids between 2 and 16. I'm wondering if 4072 is one of these duplicate special folders.

    If you can delete the offending folder, that would be good.

    The problem can clear up, but then happen again. The thing is to find out what is creating this extra folder.

  3. #3
    Join Date
    Mar 2007
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    Default

    maybe i should open e new thread...
    I have a similar error


    From: xxxxx xxxxx [mailto:xxxxx@xxxxxxxx.it]
    Sent: None
    To: Nicxxxx Rxxxx
    Subject: Local Failure Notice
    Importance: High

    This e-mail was generated for technical support purposes.

    Sync Type: Delta Sync

    Sync Token (before request): 501843

    Sync Token (most current): 501843

    Store: Zimbra - Nicxxxx Rxxx

    Computer Name: xxxxxx017

    ZCO Version: 7.1.4.6356

    Server Version: 7.2.0_GA_2669

    Error IDs:
    id (130114) type(folder)



    i think that the issue is for a share between this pc and the share with Nicxxxx Rxxx
    what do u suggest to do?


    EDIT


    i have installed the last conector
    ua=ZimbraConnectorForOutlook/7.2.2.536;

    deleted the share and recreated
    it seems to be disappeared

    cross finger

  4. #4
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    i think that outlook connector should collect a few lines of log automatically, without human action;
    maybe 100-200k of log can be sufficient, and mail them in attach to an admin email address configured on server side; this way we can collect very useful diagnostic logs
    w/out activating anything, and then open a support case/ticket attaching received logs

    if this is not enough, then it would necessary to activate logs with ztologctl.exe, but this should be a last resort

    my 2 cents

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