OK I'm getting this same problem on another computer
It runs office 2k3, and has a blank profile
as you can see, I created a new profile called zimbranew
zimbra logs show this line:
The profile that pulls up is called outlook, but it's not shown in the control panel mail app. and even though "prompt for profile" is enabled, this does not occur. Also, the registry shows the "Outlook" under profiles which is not reflected in the control panel mail app.
20-09-2011 14:17:06.843 : ZimbraMSProvider::Logon profile(Outlook) cbEntryID(218) flags(0x80000184) iid(null) UIParam(00000000)
and when I put in the correct username and password it reflects the migration of the account since the account ID is different.
is there some way to get outlook to reflect a fresh install with no profiles without completely wiping someone's user profile or creating a fresh windows user profile?