Results 1 to 1 of 1

Thread: Mail Profile Creation Wizard Hangs

  1. #1
    Join Date
    Feb 2012
    Posts
    1
    Rep Power
    3

    Default Mail Profile Creation Wizard Hangs

    I have created a support ticket with Zimbra support on Thursday of last week but have not heard anything as of yet.

    We have purchased ZCS Network Edition and are migrating users from MS Exchange.

    The issue we are running into is after the installation of the MS Outlook Connector, the mail profile is not being created and Outlook is not prompting for the creation at the next launch. When I attempt to create the profile through Control Panel > Mail, the wizard hangs at the point were the Zimbra Collaboration Server is selected for the Server Type and clicking Next.

    Computer Specs:
    Windows XP SP3
    Microsoft Outlook 2007
    Outlook Connector Version 7.1.4.6356_x86

    ZCS Server Specs:
    Ubuntu 10.4 LTE (Virtual Machine using VMWare VSphere 5)
    8GB RAM
    ZCS Version 7.1.4_GA_2555.UBUNTU10_64_Ubuntu10_64 NETWORK edition

    I have taken some steps to resolve the issue:

    1. Repair of the connector.
    2. Repair of MS Outlook.
    3. Disable Windows Firewall.
    4. Disable Antivirus.
    5. Delete other mail profiles.

    I have enabled logging through the connector attempting to catch any errors. I will attach the log to the post.

    Any ideas? Let me know if there is any other information I can get.
    Attached Files Attached Files

Similar Threads

  1. Replies: 8
    Last Post: 04-10-2011, 10:14 AM
  2. Replies: 7
    Last Post: 02-03-2011, 07:01 AM
  3. Problem with Postfix and MTA
    By ZMilton in forum Administrators
    Replies: 16
    Last Post: 04-16-2008, 07:47 AM
  4. [SOLVED] Mailserver down when send file attach of 50Mb
    By ZMilton in forum Administrators
    Replies: 20
    Last Post: 04-10-2008, 12:44 PM
  5. fresh install down may be due to tomcat
    By gon in forum Installation
    Replies: 10
    Last Post: 07-25-2007, 09:09 AM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •