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Thread: outlook 2010 crash

  1. #1
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    Default outlook 2010 crash

    Just installed the 7.2.0.517 connector in 32 bit outlook 2010 on 32 bit win7.

    I seemed to first hit the crash during GAL sync so I took the machine off the network and disabled GAL sync. But it seems now I always get a crash someplace during mail sync. From the looks of things it was able to get 2 messages in one folder but it is always crashing somewhere along the line.

    I think I've captured the log file correctly (attached). There is a core getting generated although I don't seem able to attach the .dmp (perhaps that is a security thing?)

    I am running against an ancient server version (5.0.19_GA_3083.RHEL5_64). I wish I could get that upgraded :-(

    I also disabled all the regular add-ins that part of a clean outlook install. the only active plugins were two zimbra ones.

    Any thoughts about how to proceed? Thanks!
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  2. #2
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    Hmm...I should really go back and my own old posts! I suspect I'm going to be told there is a little hope with my server version...

    Well if anyone has any advice I would appreciate it. I'd very much like to use OL 2010

  3. #3
    phoenix is offline Zimbra Consultant & Moderator
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    Default

    Quote Originally Posted by timeck View Post
    I am running against an ancient server version (5.0.19_GA_3083.RHEL5_64).
    I don't believe you can run that connector against that server. A quote from the ZCO Admin Guide (P5):

    ZCS and Client Requirements

    • Servers must be running ZCS 7.2 or later
    Regards


    Bill


    Acompli: A new adventure for Co-Founder KevinH.

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