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Thread: ZCO and Outlook 2010 Crash when mouse-over addressee

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    Default ZCO and Outlook 2010 Crash when mouse-over addressee

    Outlook 2010 (32-bit) and ZCO (7.2.1, 7.2.2, and 8.0.2, but NOT 7.1.1 and 7.1.4) will crash when we mouse-over an address in the To: field on a received message, right after Outlook pops up the information about the addressee. Server is 7.2._GA_2669. Most easily reproduced if the address is a distribution list, but other address types also cause it to crash, but not all (but that varies with ZCO version; 8.0.2 seems to crash on all addresses).

    Only happens when the profile is configured with a Microsoft Exchange account as well as a Zimbra MAPI account. I've been told that is not a supported configuration, but since it isn't a problem with 7.1.x, I'd like to confirm that.

    A zimbra-crash-xxx....dmp file is created each time.

    So, supported or not? Bug or known limitation?
    Last edited by cjs; 01-09-2013 at 06:36 AM.

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