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Thread: Error in Log: „unable to construct SOAP context“

  1. #1
    Join Date
    May 2008
    Rep Power

    Default Error in Log: „unable to construct SOAP context“


    we have a couple of strange error messages in our log:

    INFO  [btpool0-21336://] [;mid=102;ip=;ua=ZimbraConnectorForOutlook/;] soap - GetPrefsRequest elapsed=1
    WARN  [btpool0-21336://] [ip=;] SoapEngine - unable to construct SOAP context
    com.zimbra.common.service.ServiceException: permission denied: can not access account b8157fbe-b37b-4155-96ed-e662b0f39095
    There was no account with that UUID any more as that account has been deleted a while ago, but obviously some users still had mounted folders of the deleted user in Outlook. This is unexpected behaviour as I would expect that mounted folders of deleted users would be automatically umounted. Is there any best practice guide for deleting users or do I have to umount those folders manually after deleting an account?

  2. #2
    Join Date
    Aug 2007
    Rep Power


    I never found a way to force outlook to do that, my solution is to mention it to the user, and then ignore the errors.

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