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Thread: Server contact subfolders not visible in Outlook

  1. #1
    Join Date
    Jan 2007
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    42
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    8

    Default Server contact subfolders not visible in Outlook

    Hi All,

    I used the PST Import Wizard and imported a users' contacts. These contacts included a subfolder. The subfolder appears correctly in the Web Client, but does not sync back to Outlook Address Book. Moving the contacts out of the subfolder and into the main contact folder and syncing makes the contacts appear in the outlook Address Book. This is counterintuitive and will be very frustrating for our users as we scale up.

    I see two solutions:
    1. The ability to browse and add other contact subfolders from within Outlook
    2. The Outlook Connector should read all the contacts, including subfolders.

    with the preference being #2.

    I searched bugzilla and this forum and found no reference to this issue.

  2. #2
    Join Date
    Aug 2005
    Posts
    821
    Rep Power
    11

    Default

    check the outlook help docs on how to make a contact folder show up as an outlook address book. by default only the default contacts folder is displayed.
    Sam Khavari

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