Will the 5.0 version work on 2003 for Vista? Have a client with Vista where installation stops in the middle.
This is my hot water situation:
I upgraded Outlook (office suite) from 2003 to 2007 professional plus on 3 computers. Upon trying to open outlook, it crashed with an erro along the lines of 'Unable to open your default e-mail folders. An unexpected error has occured. MAPI was unable to load information service LSMSSP.DLL'
Expecting, a non-smooth transition from the last 4.x connector, I installed the new connector (5.0.1_GA), selected repair, and it completed.
Here is where it gets weird.
PC1&2: get the same error upon loading outlook. The only work-around I found was to create a new profile for the user and open the old data file to rescue their folders/mail. It still throws the error anytime I try to sync though, but it keeps working.
PC3: After the outlook install, it asked to reboot, then the whole process started with installing connector 5, but it had no errors whatsoever after 5 was installed.
I have tried re-installing office 2K7 on PC1, but it keeps getting the same errors as it did during upgrade.
So my question is this: whats wrong with the connector for me?
(PC's 1,2,3 are all test subjects for the entire office (15-20pc's, on XP)
It seem that PATH variable is not updated during upgrade connector to 5.0.1.
Try to uninstall and install 5.0.1 connector.
If that does not help try to manually add
"C:\Program Files\Common Files\System\MSMAPI\1033" to the PATH.
"1033" may differ to your system if you are using Outlook that is not english.
I have tried uninstalling, but have not tried to manually add the file. Do I simply add the folder or.... where can I locate the 1033 folder/file?
Outlook is in english. Its just being weird.
Also, having another issue with PC#1 - more clarification on the post previous
The actual error it is receiving is 'Sending and Receiving reported error (0x8004010F) : The operation failed, the object cannot be found'
That error occurs during syncing. I believe it to be related to the connector issue.