Results 1 to 5 of 5

Thread: zimbra 700p reply to message issue

  1. #1
    Join Date
    Jan 2007
    Location
    Fort Lauderdale, FL
    Posts
    151
    Rep Power
    8

    Default zimbra 700p reply to message issue

    My client is getting the following message when replying to a message using versamail 3.5 on her palm 700p

    She can compose a new message, and it sends out.

    When she replies to a message, it fails.

    AirSamSMEmail.c2385 6 400 can't process message server: Apache -Coyote/1.1 X-Powered - By: Zimbra Collabortaion Server Progra:no-cache P

    Any ideas?

  2. #2
    Join Date
    Oct 2005
    Location
    Thatcher, AZ
    Posts
    5,606
    Rep Power
    21

    Default

    Is there anything in the /opt/zimbra/log/sync.log ?

  3. #3
    Join Date
    Jan 2007
    Location
    Fort Lauderdale, FL
    Posts
    151
    Rep Power
    8

    Default

    Not really sure what I'm looking for...

    =======================================
    2007-07-17 18:29:13,289 DEBUG [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;SyncCmd=Sy nc;] sync -
    <?xml version="1.0" encoding="utf-8"?>
    <Sync xmlns="AirSync">
    <Collections>
    <Collection>
    <Class>Email</Class>
    <SyncKey>{key}7</SyncKey>
    <CollectionId>2</CollectionId>
    <DeletesAsMoves/>
    <WindowSize>8</WindowSize>
    <Options>
    <Conflict>0</Conflict>
    <FilterType>2</FilterType>
    <Truncation>4</Truncation>
    </Options>
    <Commands>
    <Delete>
    <ServerId>428</ServerId>
    </Delete>
    <Delete>
    <ServerId>259</ServerId>
    </Delete>
    </Commands>
    </Collection>
    </Collections>
    </Sync>

    2007-07-17 18:29:13,290 DEBUG [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;folder=2;S yncCmd=Sync;] sync - SyncState: version=7/7; modseq=301/301; filter=2/2; cutoff=1184422675176/1184422675176; clientsize=2/2
    2007-07-17 18:29:13,290 INFO [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;folder=2;S yncCmd=Sync;] sync - Client request version 7
    2007-07-17 18:29:13,311 INFO [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;folder=2;S yncCmd=Sync;] sync - Server response version 8
    2007-07-17 18:29:13,324 DEBUG [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;folder=2;S yncCmd=Sync;] sync - SyncState: statesaved; hasmore; version=8; modseq=301; filter=2; cutoff=1184422675176; clientsize=0
    2007-07-17 18:29:13,324 DEBUG [http-80-Processor89] [name=user@mydomain.com;mid=76;DeviceId=PLMO3639191 D;DeviceType=PalmOneTreoAce;class=Email;folder=2;S yncCmd=Sync;] sync -
    <?xml version="1.0" encoding="utf-8"?>
    <Sync>
    <Collections>
    <Collection>
    <Class>Email</Class>
    <SyncKey>{key}8</SyncKey>
    <CollectionId>2</CollectionId>
    <Status>1</Status>
    <MoreAvailable/>
    </Collection>
    </Collections>

  4. #4
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    The log segment you put here only shows that two messages were deleted. We will need a full log see see what might have happened. Best thing to do is to open a support ticket for specific issues. Thanks!

  5. #5
    Join Date
    Apr 2006
    Location
    Williamsburg, VA
    Posts
    451
    Rep Power
    9

    Default

    Quote Originally Posted by phingers View Post
    My client is getting the following message when replying to a message using versamail 3.5 on her palm 700p

    She can compose a new message, and it sends out.

    When she replies to a message, it fails.

    AirSamSMEmail.c2385 6 400 can't process message server: Apache -Coyote/1.1 X-Powered - By: Zimbra Collabortaion Server Progra:no-cache P

    Any ideas?
    I saw this message once. What I did, was just delete the "to" address and re-add it, the message sent just fine. Not sure if it was a coincidence, but haven't seen the issue since.

Similar Threads

  1. Replies: 21
    Last Post: 02-04-2010, 10:06 AM
  2. Replies: 7
    Last Post: 01-24-2007, 11:03 PM
  3. Getting problems in FC4 while instalation
    By kitty_bhoo in forum Installation
    Replies: 13
    Last Post: 09-12-2006, 11:34 PM
  4. Logger
    By jholder in forum Installation
    Replies: 24
    Last Post: 03-31-2006, 11:50 AM
  5. Replies: 1
    Last Post: 11-23-2005, 01:35 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •