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Thread: Zimbra Sync Java Error MoveItems

  1. #1
    Join Date
    Sep 2006
    Posts
    6
    Rep Power
    9

    Question Zimbra Sync Java Error MoveItems

    Hi All,

    A user on our Zimbra server (4.5.10) was complaining about a problem Synchronizing his HTC TYTN II with Zimbra Mobile. A couple of weeks ago it worked perfectly, but after a certain synchronisation Java Exceptions keep throwing up in the sync log and his ActiveSync reports the error 0X85010014

    Code:
    2008-02-02 00:00:36,496 INFO  [http-80-Processor40] [name=employee@company.com;mid=233;DeviceId=CF13818154A6011CF431D3D0D27F8877;SyncCmd=GetItemEstimate;DeviceType=PocketPC;] sync - HTTP/1.1 200 OK
    2008-02-02 00:00:36,648 INFO  [http-80-Processor40] [] sync - POST Microsoft-Server-ActiveSync?User=employee@company.com&DeviceId=CF13818154A6011CF431D3D0D27F8877&DeviceType=PocketPC&Cmd=MoveItems
    2008-02-02 00:00:36,650 WARN  [http-80-Processor40] [name=employee@company.com;mid=233;DeviceId=CF13818154A6011CF431D3D0D27F8877;SyncCmd=MoveItems;DeviceType=PocketPC;] sync -
    000000:  03 01 6A 00 00 05 45 46 47 03 31 32 31 30 00 01  48 03 36 00 01 49 03 7B 30 37 42 36 44 32 39 30
    000020:  2D 34 42 37 43 2D 34 42 46 35 2D 41 33 30 46 2D  35 43 46 41 34 30 41 36 41 43 32 45 7D 00 01*01
    000040:  01
    2008-02-02 00:00:36,650 ERROR [http-80-Processor40] [name=employee@company.com;mid=233;DeviceId=CF13818154A6011CF431D3D0D27F8877;SyncCmd=MoveItems;DeviceType=PocketPC;] sync - Unexpected exception
    java.lang.NumberFormatException: For input string: "{07B6D290-4B7C-4BF5-A30F-5CFA40A6AC2E}"
            at java.lang.NumberFormatException.forInputString(NumberFormatException.java:48)
            at java.lang.Integer.parseInt(Integer.java:447)
            at java.lang.Integer.parseInt(Integer.java:497)
            at com.zimbra.zimbrasync.wbxml.BinaryParser.nextIntegerContent(BinaryParser.java:105)
            at com.zimbra.zimbrasync.wbxml.BinaryParser.nextIntegerElement(BinaryParser.java:157)
            at com.zimbra.zimbrasync.commands.MoveItems.parseRequest(MoveItems.java:63)
            at com.zimbra.zimbrasync.ZimbraSyncServlet.processCommand(ZimbraSyncServlet.java:387)
            at com.zimbra.zimbrasync.ZimbraSyncServlet.processPostRequest(ZimbraSyncServlet.java:333)
            at com.zimbra.zimbrasync.ZimbraSyncServlet.doPost(ZimbraSyncServlet.java:227)
            at com.zimbra.zimbrasync.ZimbraSync$HttpHandler.doPost(ZimbraSync.java:31)
            at com.zimbra.cs.extension.ExtensionDispatcherServlet.service(ExtensionDispatcherServlet.java:97)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:252)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
            at org.apache.catalina.core.ApplicationDispatcher.invoke(ApplicationDispatcher.java:672)
            at org.apache.catalina.core.ApplicationDispatcher.processRequest(ApplicationDispatcher.java:463)
            at org.apache.catalina.core.ApplicationDispatcher.doForward(ApplicationDispatcher.java:398)
            at org.apache.catalina.core.ApplicationDispatcher.forward(ApplicationDispatcher.java:301)
            at com.zimbra.webClient.filters.SetHeaderFilter.doFilter(SetHeaderFilter.java:259)
            at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:202)
            at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:173)
            at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:213)
            at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:178)
            at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:126)
            at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:105)
            at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:107)
            at org.apache.catalina.valves.AccessLogValve.invoke(AccessLogValve.java:541)
            at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:148)
            at org.apache.coyote.http11.Http11Processor.process(Http11Processor.java:869)
            at org.apache.coyote.http11.Http11BaseProtocol$Http11ConnectionHandler.processConnection(Http11BaseProtocol.java:667)
            at org.apache.tomcat.util.net.PoolTcpEndpoint.processSocket(PoolTcpEndpoint.java:527)
            at org.apache.tomcat.util.net.LeaderFollowerWorkerThread.runIt(LeaderFollowerWorkerThread.java:80)
            at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadPool.java:684)
            at java.lang.Thread.run(Thread.java:619)
    2008-02-02 00:00:36,651 INFO  [http-80-Processor40] [name=employee@company.com;mid=233;DeviceId=CF13818154A6011CF431D3D0D27F8877;SyncCmd=MoveItems;DeviceType=PocketPC;] sync - HTTP/1.1 500
    Note - Personal information in the log has been made private.

    Anyone a clue what is causing this problem?
    Last edited by ferdinant; 02-11-2008 at 04:27 AM.

  2. #2
    Join Date
    Dec 2007
    Posts
    8
    Rep Power
    7

    Default Still an Issue?

    I've seen the same thing in ZCS 5.0.9 with an active sync device.

    2008-11-20 08:00:29,189 WARN [btpool0-16497] [name=first.last;mid=70;DeviceId=5B0779644A3588C908 28EE199C40C4E4;DeviceType=PocketPC;
    SyncCmd=MoveItems;] sync -
    000000: 03 01 6A 00 00 05 45 46 47 03 36 38 31 35 34 00 01 48 03 36 00 01 49 03 7B 44 38 45 30 42 35 39
    000020: 45 2D 46 35 37 37 2D 34 32 32 43 2D 38 45 46 31 2D 42 42 42 33 34 46 32 39 43 46 44 43 7D 00 01*
    000040: 01 01
    2008-11-20 08:00:29,189 WARN [btpool0-16497] [name=first.last@company.com;mid=70;DeviceId=5B0779 644B2588C90828EE199C40C4E4;DeviceType=PocketPC;
    SyncCmd=MoveItems;] sync - General ZimbraSync exception
    com.zimbra.zimbrasync.ZimbraSyncException: java.lang.NumberFormatException: For input string: "{D8F0B59E-F577-422C-8EF1-BBB34F29CFDC}"
    at com.zimbra.zimbrasync.ZimbraSyncServlet.parseReque st(ZimbraSyncServlet.java:429)
    at com.zimbra.zimbrasync.ZimbraSyncServlet.processCom mand(ZimbraSyncServlet.java:401)
    at com.zimbra.zimbrasync.ZimbraSyncServlet.processPos tRequest(ZimbraSyncServlet.java:333)
    at com.zimbra.zimbrasync.ZimbraSyncServlet.doPost(Zim braSyncServlet.java:235)
    at com.zimbra.zimbrasync.ZimbraSync$HttpHandler.doPos t(ZimbraSync.java:33)
    at com.zimbra.cs.extension.ExtensionDispatcherServlet .service(ExtensionDispatcherServlet.java:101)
    at javax.servlet.http.HttpServlet.service(HttpServlet .java:820)
    at org.mortbay.jetty.servlet.ServletHolder.handle(Ser vletHolder.java:487)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1093)
    at org.mortbay.servlet.UserAgentFilter.doFilter(UserA gentFilter.java:81)
    at org.mortbay.servlet.GzipFilter.doFilter(GzipFilter .java:148)
    at org.mortbay.jetty.servlet.ServletHandler$CachedCha in.doFilter(ServletHandler.java:1084)
    at org.mortbay.jetty.servlet.ServletHandler.handle(Se rvletHandler.java:360)
    at org.mortbay.jetty.security.SecurityHandler.handle( SecurityHandler.java:216)
    at org.mortbay.jetty.servlet.SessionHandler.handle(Se ssionHandler.java:181)
    at org.mortbay.jetty.handler.ContextHandler.handle(Co ntextHandler.java:716)
    at org.mortbay.jetty.webapp.WebAppContext.handle(WebA ppContext.java:406)
    at org.mortbay.jetty.handler.ContextHandlerCollection .handle(ContextHandlerCollection.java:211)
    at org.mortbay.jetty.handler.HandlerCollection.handle (HandlerCollection.java:114)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.handler.rewrite.RewriteHandler.h andle(RewriteHandler.java:350)
    at org.mortbay.jetty.handler.HandlerWrapper.handle(Ha ndlerWrapper.java:139)
    at org.mortbay.jetty.Server.handle(Server.java:313)
    at org.mortbay.jetty.HttpConnection.handleRequest(Htt pConnection.java:506)
    at org.mortbay.jetty.HttpConnection$RequestHandler.co ntent(HttpConnection.java:844)
    at org.mortbay.jetty.HttpParser.parseNext(HttpParser. java:644)
    at org.mortbay.jetty.HttpParser.parseAvailable(HttpPa rser.java:211)
    at org.mortbay.jetty.HttpConnection.handle(HttpConnec tion.java:381)
    at org.mortbay.io.nio.SelectChannelEndPoint.run(Selec tChannelEndPoint.java:396)
    at org.mortbay.thread.BoundedThreadPool$PoolThread.ru n(BoundedThreadPool.java:442)
    Caused by: java.lang.NumberFormatException: For input string: "{D8E0B59F-F577-422C-8EF1-BBB34F29CFDC}"
    at java.lang.NumberFormatException.forInputString(Num berFormatException.java:48)
    at java.lang.Integer.parseInt(Integer.java:447)

  3. #3
    Join Date
    Sep 2008
    Posts
    14
    Rep Power
    7

    Default

    I have seen the same, on the current version we are running 5.0.10
    our solution for this is to use outlook connector, moving contacts from server and back.

    Rgs
    Egil

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