Page 1 of 2 12 LastLast
Results 1 to 10 of 13

Thread: Trouble with Accepting Invitations sent from Windows Mobile 5

  1. #1
    Join Date
    Mar 2007
    Posts
    11
    Rep Power
    8

    Default Trouble with Accepting Invitations sent from Windows Mobile 5

    Hello,
    When a user sends an invitation to people using WM5 there are several problems. If you try and accept the invitation from another WM5 device it says you can not accept an invitation when you are the meeting organizer. If you try and accept from Outlook it acts as normal, but you get an immediate response saying Error: This message could not be sent. If you try and accept from ZimbraWeb it seems to work fine.
    We are using NE 4.5.6. I have tried outlook with both the 4.5.6 connector and the beta 5.0 connector (Outlook 2007).

    Thanks in advance!

    Doug

  2. #2
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    is the mobile user really the organizer of the meeting?

  3. #3
    Join Date
    Mar 2007
    Posts
    11
    Rep Power
    8

    Default

    No, if the VP of Sales sends me an invite it says that when I try and accept on my phone. Or gives me the undeliverable from accepting in outlook.

  4. #4
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    so this is reproducible every single time?

  5. #5
    Join Date
    Mar 2007
    Posts
    11
    Rep Power
    8

    Default

    I have done 3-5 from each of the 4 users who have WM5 devices and so far it has done it every single time you invite from the WM5 devices.

  6. #6
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    ok we'll need to analyze your sync.log. try to do a clean reproduction. send an invite from one wm5 phones to another user, and let the other user download the invite. make sure the problem exists. then note the time of the test, and the username of the organizer and the username of the recipeint. send us your sync.log and we'll investigate. thanks!

  7. #7
    Join Date
    Mar 2007
    Posts
    11
    Rep Power
    8

    Default

    I will get a couple users to do some testing first thing tomorrow morning and post the sync.log. Thanks so much!

  8. #8
    Join Date
    Mar 2007
    Posts
    11
    Rep Power
    8

    Default

    Here is the sync.log for a transaction for an invitation from our CFO to me (ITManager). I cleaned up everything before and after. I did have the same responses when trying to accept on a WM5 device and MS Outlook 2k3.
    Attached Files Attached Files

  9. #9
    Join Date
    Jan 2007
    Posts
    1,688
    Rep Power
    11

    Default

    Quote Originally Posted by ddeprekel View Post
    Here is the sync.log for a transaction for an invitation from our CFO to me (ITManager). I cleaned up everything before and after. I did have the same responses when trying to accept on a WM5 device and MS Outlook 2k3.
    Pretty weird. The server clearly tells the client the CFO is the organizer, but somehow the client still thinks ITManager is the organizer? What kind of phones are these? Thanks for gathering the information!

  10. #10
    Join Date
    Mar 2007
    Posts
    11
    Rep Power
    8

    Default

    Both phones are Cingular/AT&T 8525s. This only started about two weeks ago. Which is weird because I haven't made any changes to the server.

Similar Threads

  1. Syncing Windows Mobile 5 error
    By tigger in forum Zimbra Mobile
    Replies: 7
    Last Post: 01-16-2009, 01:42 PM
  2. .53 Will Not "Launch" in FF 2.0.0.6
    By jhoelz in forum Installation Help
    Replies: 4
    Last Post: 08-04-2007, 09:01 PM
  3. Mobile Push, Windows Mobile 5.0
    By Keran in forum Zimbra Mobile
    Replies: 4
    Last Post: 03-13-2007, 06:19 PM
  4. Can't mobile sync meeting invitations in calendar
    By bted in forum Zimbra Mobile
    Replies: 3
    Last Post: 11-15-2006, 11:26 AM
  5. zimbra HTML mail show up blank in Windows Mobile 5
    By jasonferrara in forum Zimbra Mobile
    Replies: 5
    Last Post: 06-01-2006, 03:01 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •