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Thread: [SOLVED] Issues Forwarding Messages from the Moto Q

  1. #1
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    Default [SOLVED] Issues Forwarding Messages from the Moto Q

    Hey, I have an issue with a Moto Q when it is forwarding messages it doesn't forward any part of the message it is just forwarding the signatures. We noticed the issue when we updated to 5.11 a few weeks ago. Wondering if anyone else has noticed the issue or not. Or if you have found a fix.

    Also Here are Some Log files from Our Server, Looks like the SmartForward is not working correctly.

    009-01-22 09:36:30,059 INFO [btpool0-15782] [name=E-MAIL;mid=181;DeviceId=56D9D0B2D59F6CD1817C2D2FD932 42D4;DeviceType=SmartPhone;SyncCmd=SmartForward;] smtp - Sending message: Message-ID=<1308770236.4759631232638590055.JavaMail.root@S ERVER>, origMsgId=a89d666e-4fd6-4001-8bdb-a636324b1228:138235, replyType=w
    2009-01-22 09:36:30,064 INFO [btpool0-15782] [name=E-MAIL;mid=181;DeviceId=56D9D0B2D59F6CD1817C2D2FD932 42D4;DeviceType=SmartPhone;SyncCmd=SmartForward;] mailop - Adding Message: id=138254, Message-ID=<1308770236.4759631232638590055.JavaMail.root@S ERVER>, parentId=138232, folderId=5, folderName=Sent.
    2009-01-22 09:36:33,191 WARN [btpool0-15782] [name=E-MAIL;mid=181;DeviceId=56D9D0B2D59F6CD1817C2D2FD932 42D4;DeviceType=SmartPhone;SyncCmd=SmartForward;] index - Possibly corrupt index: 1 indexing operations failed in mailbox transaction.
    2009-01-22 09:38:07,218 INFO [btpool0-15821] [name=E-MAIL;mid=181;DeviceId=56D9D0B2D59F6CD1817C2D2FD932 42D4;DeviceType=SmartPhone;SyncCmd=SmartForward;] smtp - Sending message: Message-ID=<1606453090.4761081232638687202.JavaMail.root@S ERVER>, origMsgId=a89d666e-4fd6-4001-8bdb-a636324b1228:138250, replyType=w
    2009-01-22 09:38:07,223 INFO [btpool0-15821] [name=SERVER;mid=181;DeviceId=56D9D0B2D59F6CD1817C2 D2FD93242D4;DeviceType=SmartPhone;SyncCmd=SmartFor ward;] mailop - Adding Message: id=138257, Message-ID=<1606453090.4761081232638687202.JavaMail.root@S ERVER>, parentId=-1, folderId=5, folderName=Sent.
    2009-01-22 09:38:10,520 WARN [btpool0-15821] [name=E-MAIL;mid=181;DeviceId=56D9D0B2D59F6CD1817C2D2FD932 42D4;DeviceType=SmartPhone;SyncCmd=SmartForward;] index - Possibly corrupt index: 1 indexing operations failed in mailbox transaction.
    2009-01-22 09:39:30,213 INFO [btpool0-15815] [name=E-MAIL;mid=181;DeviceId=56D9D0B2D5 9F6CD1817C2D2FD93242D4;DeviceType=SmartPhone;SyncC md=SmartForward;] smtp - Sending message: Message-ID=<827611823.4762341232638770124.JavaMail.root@SE RVER>, origMsgId=a89d666e-4fd6-4001-8bdb-a636324b1228:138249, replyType=w
    2009-01-22 09:39:30,218 INFO [btpool0-15815] [name=E-MAIL;mid=181;DeviceId=56D9D0B2D59F6CD1817C2D2FD932 42D4;DeviceType=SmartPhone;SyncCmd=SmartForward;] mailop - Adding Message: id=138261, Message-ID=<827611823.4762341232638770124.JavaMail.root@SE RVER>, parentId=-1, folderId=5, folderName=Sent.
    2009-01-22 09:39:33,343 WARN [btpool0-15815] [name=E-MAIL;mid=181;DeviceId=56D9D0B2D59F6CD1817C2D2FD932 42D4;DeviceType=SmartPhone;SyncCmd=SmartForward;] index - Possibly corrupt index: 1 indexing operations failed in mailbox transaction.
    2009-01-22 09:39:50,447 INFO [btpool0-15815] [name=E-MAIL;mid=181;DeviceId=56D9D0B2D59F6CD1817C2D2FD932 42D4;DeviceType=SmartPhone;SyncCmd=SmartForward;] smtp - Sending message: Message-ID=<626131659.4762621232638790443.JavaMail.root@SE RVER>, origMsgId=a89d666e-4fd6-4001-8bdb-a636324b1228:138251, replyType=w
    2009-01-22 09:39:50,451 INFO [btpool0-15815] [name=E-MAIL;mid=181;DeviceId=56D9D0B2D59F6CD1817C2D2FD932 42D4;DeviceType=SmartPhone;SyncCmd=SmartForward;] mailop - Adding Message: id=138264, Message-ID=<626131659.4762621232638790443.JavaMail.root@SE RVER>, parentId=-1, folderId=5, folderName=Sent.
    2009-01-22 09:39:54,294 WARN [btpool0-15815] [name=E-MAIL;mid=181;DeviceId=56D9D0B2D59F6CD1817C2D2FD932 42D4;DeviceType=SmartPhone;SyncCmd=SmartForward;] index - Possibly corrupt index: 1 indexing operations failed in mailbox transaction.
    Last edited by Lynner; 01-24-2009 at 09:15 AM.
    Eric J Lynner
    Dynamic Business Solutions

    “Computers are good at following instructions, but not at reading your mind.”
    – Donald Knuth

  2. #2
    Join Date
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    Default

    Found a Legit Work around for the Issue
    Disabled the Active Sync E-mail and went into the phone and setup a new account via Imap and this seemed to fix the issue. Messages were forwarding without problems.
    Eric J Lynner
    Dynamic Business Solutions

    “Computers are good at following instructions, but not at reading your mind.”
    – Donald Knuth

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