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Thread: Unable to configure an Zimbra mobile Account

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  1. #1
    Join Date
    Dec 2009
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    Default Unable to configure an Zimbra mobile Account

    Hi!

    I just installed a zimbra network edition to use the zimbra mobile feature.

    So I activated the "Zimbra mobile" in the user profile.

    First try: with a windows mobile: I just add an exchange account, I get my mail, contact and calendar synchronised.

    Second step: Iphone
    I created a new "Exchange" account.
    I fill all fields:
    email: myUser@myDomain.com
    server:myDomain.com
    user: myUser
    pwd:MyPassword
    domain: myDomain

    Just like windows mobile. Then I get "La vérification du compte Exchange a échoué", if I translate it must be something like: "The Exchange account verification failed".

    I precise that my SSL certificat is currently self-signed, but normally it must not block like this no?

  2. #2
    Join Date
    Dec 2009
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    more information:

    my /var/log/zimbra.log
    Code:
    Dec  2 09:21:52 Zimbra zmmailboxdmgr[13064]: status requested
    Dec  2 09:21:52 Zimbra zmmailboxdmgr[13064]: status OK
    Dec  2 09:21:53 Zimbra zmmailboxdmgr[13135]: status requested
    Dec  2 09:21:53 Zimbra zmmailboxdmgr[13135]: status OK
    Dec  2 09:22:05 Zimbra zmmailboxdmgr[13481]: status requested
    Dec  2 09:22:05 Zimbra zmmailboxdmgr[13481]: status OK
    Dec  2 09:23:15 Zimbra zmmailboxdmgr[14732]: status requested
    Dec  2 09:23:15 Zimbra zmmailboxdmgr[14732]: status OK
    Dec  2 09:23:16 Zimbra zmmailboxdmgr[14803]: status requested
    Dec  2 09:23:16 Zimbra zmmailboxdmgr[14803]: status OK
    Dec  2 09:24:05 Zimbra zmmailboxdmgr[15161]: status requested
    Dec  2 09:24:05 Zimbra zmmailboxdmgr[15161]: status OK
    Dec  2 09:24:38 Zimbra postfix/anvil[8758]: statistics: max connection rate 1/60s for (smtp:195.186.19.63) at Dec  2 09:18:19
    Dec  2 09:24:38 Zimbra postfix/anvil[8758]: statistics: max connection count 1 for (smtp:195.186.19.63) at Dec  2 09:18:19
    Dec  2 09:24:38 Zimbra postfix/anvil[8758]: statistics: max cache size 1 at Dec  2 09:18:19
    Dec  2 09:24:39 Zimbra zmmailboxdmgr[16408]: status requested
    Dec  2 09:24:39 Zimbra zmmailboxdmgr[16408]: status OK
    Dec  2 09:24:39 Zimbra zmmailboxdmgr[16479]: status requested
    Dec  2 09:24:39 Zimbra zmmailboxdmgr[16479]: status OK
    HTML Code:
    zmlicense -p
    AccountsLimit=50
    ValidFrom=20091117000000Z
    HierarchicalStorageManagementEnabled=true
    MobileSyncAccountsLimit=50
    BackupEnabled=true
    CrossMailboxSearchEnabled=true
    ISyncAccountsLimit=50
    InstallType=trial
    IssuedToEmail=XXXXXX
    MobileSyncEnabled=true
    ValidUntil=20100118170000Z
    IssuedToName=YYYYYYYYY
    LicenseId=5de5473c-e248-4b2b-9db0-38206b7839a3
    ResellerName=
    MAPIConnectorAccountsLimit=50
    AttachmentConversionEnabled=true
    IssuedOn=20091118225602Z

  3. #3
    Join Date
    Sep 2005
    Location
    Sydney, Australia
    Posts
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    Default

    after your server cannot be verified, are you prompted for a servername? You should be able to put in the name of your zimbra server.
    http://www.solutionsfirst.com.au/hosting/zimbra/
    Australia's premier Zimbra Hosting Partner
    Resellers wanted!

  4. #4
    Join Date
    Dec 2009
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    Default

    Yep and I enter the full server name.

    I've passed through, and after I came back and desactivate SSL and it works. But we want even use the SSL. What can we do?

    We cannot use a selfsigned certificate?

  5. #5
    Join Date
    Jul 2007
    Location
    Baltimore
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    Default

    I remember hearing someone say you have to import the certificate into the phone as a trusted certificate. I coudln't begin to tell you how search around

  6. #6
    Join Date
    Dec 2009
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    Default

    I would try to install the self-signed certificate on the iphone. So I found this tutorial:
    Getting your Iphone to work with Exchange Active Sync SSL Certificate But I can't found the .CER file. Where can I found it?

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