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Thread: PIN requirement on Android phones

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  1. #1
    Join Date
    Feb 2008
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    Default PIN requirement on Android phones

    We have 2 users, one with a Droid2 and one with a DroidX, which require them to enter a PIN code to unlock email. All users are configured the same, PIN enforcement is *not* enabled for them or any other users in Zimbra Admin. Many other Android phones are not exhibiting this behavior. Multiple original Moto Droids, a few Droid Incredibles, an original G1, etc...

    The default policy is set as:

    Enable Mobile Sync - checked
    Enable Mobile Policy - checked
    Allow non-provisionable devices - checked
    Allow partial policy enforcement on device - checked
    Force pin on device - unchecked

    We've not had a lot of time to experiment yet, hoping someone has some words of wisdom as to what's going on.

    Thanks.

    PS. 6.0.7 NE

  2. #2
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    Default

    Same here.

  3. #3
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    Default

    We've since had a wee bit of time to play around with this. The only obvious thing to try seemed to be to uncheck "Enable Mobile Policy". Which we've tried, to no avail. The phones still force a PIN code. Is anyone using a Droid2 or DroidX successfully *without* this happening to them? Is this something with our particular implementation or a broader issue needing a bug report filed?

    Thanks.

  4. #4
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    Default

    Looking like a Motorola bug:

    https://supportforums.motorola.com/message/212527

    Sigh... They couldn't use the stock Froyo 2.2 email app, they had to write their own, and theirs is buggy... And apparently adds zero features over the stock app. Figures...

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