Version 7 - Touchdown for Android no longer working (HTC EVO)
So here is what I've gotten to work.
Using EVO 4G - with Cyanogen ROM I can get activesync to setup and work with zimbra 7. Calendar, contacts, and email.
Using EVO 4G with default ROM and HTC Sense - Activesync will not setup and I get a failed message, try again later...
Using EVO 4G with touchdown for android 2.0 devices - it acts like it is setup and syncing, however no information is pulled in and available on the phone in touchdown. Sending messages does work however and they go out the server and are received on the other side.
Touchdown worked fine with 6.0.10 - and i've tried setting it up now on two seperate phones with both an existing account in zimbra, and creating a fresh / new one.. No luck..
Anyone else having issues? Can anyone confirm they are able to setup a new account within android w/ activesync and get it to work? with touchdown?
Any help or info would be great - I would really love to have my account re-setup and my contacts, email, calendar back on the phone..
It seems exsiting accounts already setup to use zimbra w/ exchange are not having any issues, as I've not gotten any reports from our clients yet - I'm just not able to setup any NEW syncs.
Similar Issue with TouchDown and Zimbra 7
I too am having this issue (or something similar) since upgrading 6.0.10 to 7.0.0
I am using a stock HTC Droid Incredible with the most current version of Touchdown. After the Zimbra update, I re-sync'd the phone to the server with the same settings as before, and now Touchdown cannot sync calendar/contacts/email properly. It can send emails, and thinks it's polls are successful, but no data is getting sent to the phone.
Here is some interesting info from my log in TouchDown:
When TouchDown sends an ActiveSync Ping request, Zimbra responds with:
Request returned :HTTP/1.1 200 OK
When TouchDown sends any other ActiveSync request after that (GetItemEstimate, Sync), Zimbra responds with:
Request returned :HTTP/1.1 500 Internal Server Error
In my mobile configuration settings, I see that Touchdown is now using ActiveSync 12.0 to sync with the server instead of version 2.5 it used previously. Perhaps there is a bug in the implementation?
BTW, my HTC email/calendar/contacts sync perfectly now after the 7.0.0 update. And I reloaded the phone with Cyanogenmod 7 (gingerbread) and the stock programs sync'd --- TouchDown still would not.
I have contacted TouchDown Support, as I think they should take a look in case it is something they can patch...
I wonder if there is a way to disable AS 12.0 in the meantime?
Still problems with HTC Android smartphones?
We have upgraded to Zimbra 7.1.2 a few days ago and now HTC Droids can't sync anymore.
Can anybody give a hint how to solve this?
Sorry, I can't give more details yet. Just have been reported this issue and I don't have an android here to test. I try to find something in the web but there are only very few threads and none of them with a solution...