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Thread: ActiveSync - Setup; the server is not an Exchange Server

  1. #21
    Join Date
    Mar 2007
    Location
    Alkmaar, the Netherlands
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    8

    Default try no password

    Hi CatiaL,

    How about trying a blanc password for the specific user to see if that gets accepted or not (only for testing ofcourse), it may require setting a different cos for this user without the normal password requirements but at least you will now if it is indeed the password what is blocking you.
    Maurits Meijer
    manager automation
    BURGER GRUNSTRA consulting architects

  2. #22
    Join Date
    Dec 2006
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    Default

    unfortunatelly I am testing the whole procedure with an important account and I do not want to mess it up. Anyway I have created an account without setting the passwd then I have set min passwd lenght = 0 and I do not manage to log in with the zimbra web so I do not have a way to see if the password free login would work at all ....

    Any idea? I do not believe that I am the only one getting this problem.

    I think an how to from 0 to sync would not be bad for Zimbra Mobile. Already the fact that one needs a Rewrite Roule from to a specific path it is by far not straight forward.
    By the way are my Rewrite Roules correct now or there is still something missing? It might even be that I still do miss something there ......

    again my actual Rewrite Roules are:

    Code:
            RewriteRule ^/$ https://webmail.domain.example/zimbra
            RewriteRule ^/Microsoft-Server-ActiveSync$ https://webmail.domain.example/zimbra/Microsoft-Server-ActiveSync
            RewriteRule ^/exchange$ https://webmail.domain.example/zimbra
            RewriteRule ^/Exchange$ https://webmail.domain.example/zimbra
            RewriteRule ^/owa$ https://webmail.domain.example/zimbra
            RewriteRule ^/OWA$ https://webmail.domain.example/zimbra
    (I have realized there was a miss print in my previous post)
    Last edited by CatiaL; 06-19-2007 at 04:55 AM.

  3. #23
    Join Date
    Jan 2007
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    Default

    M.Meijer, your issue is totally different. Your network setup appears to be correct because your device is reaching the server just fine. Your issue is a protocol compatibility problem and it will be fix. Thanks!

  4. #24
    Join Date
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    Default followup

    Hi jjzhuang,

    I understand that my problem is totally different, but since the phone's both CatiaL and I use are the same, I thought I'd provide him with a headsup on my problem... I mean, when he does get communication going between the Treo and Zimbra he will likely encounter the same protocol difficulty as me (so CatiaL, a vote for bug Bug 17692 - synchronization from a Palm 750 to Zimbra 4.5.5 failes could help speed things up.....)
    Maurits Meijer
    manager automation
    BURGER GRUNSTRA consulting architects

  5. #25
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    Default

    Absolutely! This is what the forum is for. I was just trying to clarify.

    Thanks for helping!

  6. #26
    Join Date
    Dec 2006
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    Default more tests

    I have just done more tests:

    1) if I set
    a) ZimbraMailMode http
    with /etc/httpd/conf/httpd.conf
    Code:
    RewriteRule ^/Microsoft-Server-ActiveSync$ http://webmail.domain.example/zimbra/Microsoft-Server-ActiveSync
    b) ZimbraMailMode https
    with /etc/httpd/conf/httpd.conf
    Code:
    RewriteRule ^/Microsoft-Server-ActiveSync$ https://webmail.domain.example/zimbra/Microsoft-Server-ActiveSync
    In both (A) and (b) case I get the same behaviour i.e. the following:

    If I set on the palm
    Code:
    * No SSL
    * user = username
    * domain = domain
    I get in sync.log:
    Code:
    2007-06-20 10:39:08,494 INFO  [TP-Processor11] [] sync - User not found; user=username@domain2007-06-20 10:39:08,494 INFO  [TP-Processor11] [] sync - HTTP/1.1 401 Invalid username or password
    No entry in audit.log

    i.e. I assume the correct setting is

    * user = username
    * domain = domain.example

    If I set on the palm:
    Code:
    * No SSL
    * user = username
    * domain = domain.example
    I get in sync.log:
    Code:
    2007-06-20 10:41:32,611 INFO  [TP-Processor9] [] sync - HTTP/1.1 401 Unauthorized 2007-06-20 10:41:32,713 INFO  [TP-Processor3] [] sync - OPTIONS
    Microsoft-Server-ActiveSync?User=username&DeviceId=D87C6E7465A29C83DD493
    696573B57C2&DeviceType=PocketPC
    2007-06-20 10:41:32,718 INFO  [TP-Processor3] [] sync - HTTP/1.1 200 OK 2007-06-20 10:41:38,952 INFO  [TP-Processor3] [] sync - OPTIONS
    Microsoft-Server-ActiveSync?User=username&DeviceId=D87C6E7465A29C83DD493
    696573B57C2&DeviceType=PocketPC
    In audit.log ->
    Code:
    2007-06-20 10:41:32,717 INFO  [TP-Processor3] [] security - cmd=Auth; account=username@domain.example; protocol=zsync;
    BUT I get on ActiveSync an error:
    "A problem on the server has occurred on the server while executing
    ActiveSync: error 85010014
    "

    I.E. no sync done.

    2) if I set
    ZimbraMailMode https
    with /etc/httpd/conf.d/ssl.conf
    Code:
    RewriteRule ^/Microsoft-Server-ActiveSync$ https://webmail.domain.example/zimbra/Microsoft-Server-ActiveSync
    And I set on the palm:
    Code:
    * SSL
    * user = username
    * domain = domain.example
    I get in sync.log:
    Code:
    2007-06-20 10:41:43,157 INFO  [TP-Processor2] [] sync - HTTP/1.1 401 Unauthorized 2007-06-20 10:41:43,248 INFO  [TP-Processor9] [] sync - OPTIONS
    Microsoft-ServerActiveSync?User=username&DeviceId=D87C6E7465A29C83DD49369657
    3B57C2&DeviceType=PocketPC
    Nothing in audit.log

    And as I wrote in last post:
    on the phone appears a window where there is written:

    "Correct your password for the Exchange Server"
    and it is shown the domain, the user name and there is a field where you can tip the password:

    domain\user
    username.example\username

    The problem is that whatever password I tip I get back to this window (i.e. it is not accepted), till when I abort the sync.

    Any clue?
    Last edited by CatiaL; 06-20-2007 at 03:05 AM.

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