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Thread: J2ME Connection Problem on BB Pearl

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  1. #1
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    Default J2ME Connection Problem on BB Pearl

    I'm trying to connect to our company Zimbra server. The server requires that I use https.

    I've put in the following into what I think is the latest BB Pearl build (0.9.28).

    Server: https://<servername>
    Username: <username without @domain.com>
    Password: <my password>

    When I do this, I get the "Logging In..." screen for a little while and then I get the following response:

    "Server returned error. Try again after logging out then logging in.

    Error code: 200, null"

    Does anyone have thoughts as to what might cause this?

  2. #2
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    Default

    Hopefully without sounding like an AOL user too much - me too!

    Message in full (in red box at top of screen):
    Code:
    Server returned error. Try again after logging out then logging in.
    
    Error code:200,null
    I made sure I wasn't logged into Zimbra elsewhere, I pulled the battery on the Blackberry (In my case BB is a 8800) and I tried a combination of both my server name with https:// infront of it and without. I'm running 5.0.5 Network Edition.

    Any help greatly appreciated.

    Quote Originally Posted by scelfo View Post
    I'm trying to connect to our company Zimbra server. The server requires that I use https.

    I've put in the following into what I think is the latest BB Pearl build (0.9.28).

    Server: https://<servername>
    Username: <username without @domain.com>
    Password: <my password>

    When I do this, I get the "Logging In..." screen for a little while and then I get the following response:

    "Server returned error. Try again after logging out then logging in.

    Error code: 200, null"

    Does anyone have thoughts as to what might cause this?

  3. #3
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    Default

    Dunno if this helps, but audit.log shows the following:

    Code:
    2008-05-06 16:30:26,140 INFO  [btpool0-711] [ip=212.183.134.210;ua=Zimbra Mobile Edition (ZME)/0.5;] security - cmd=Auth; account=alistair.ross@xxxx.com; protocol=soap;
    There is no other information in any other logs as far as I can tell with regards to this.

  4. #4
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    The error message means there was an IOException thrown, HTTP response was 200, and there was error message was null.

    Can you add the following line to /opt/zimbra/conf/log4j.properties and try again?

    log4j.logger.zimbra.soap=DEBUG

    Then /opt/zimbra/log/mailbox.log will contain the full request and response text, which can be used to further diagnose the problem.

  5. #5
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    Default Me too! Same Problem

    I have a blackberry pearl 8100, exact same error don't know why
    ZimbraME 0.9.29

  6. #6
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    Not sure if this will help. We are new to zimbra but fortunately we got this working on Pearl. For the server we used https:<server address>
    NOTE: there is no '//' after https:
    Let me know if this is of any help

  7. #7
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    Nope, same problem with or without the '//'
    Thanks for the reply.

  8. #8
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    Default A sniplet of the mailbox.log after enabling the log4j.logger.zimbra.soap=DEBUG

    Code:
    <soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
      <soap:Header>
        <n0:context xmlns:n0="urn:zimbra">
          <userAgent name="Zimbra Mobile Edition (ZME)" version="0.5"/>
          <nosession/>
        </n0:context>
      </soap:Header>
      <soap:Body>
        <AuthRequest xmlns="urn:zimbraAccount">
          <account by="name">niko</account>
          <password>password</password>
        </AuthRequest>
      </soap:Body>
    </soap:Envelope>
    2008-06-02 16:24:18,649 INFO  [btpool0-10] [ip=192.168.0.101;ua=Zimbra Mobile Edition (ZME)/0.5;] MailboxIndex - Initialized Index for mailbox 6 directory: Lucene23Index at org.apache.lucene.store.FSDirectory@/opt/zimbra/index/0/6/index/0 Analyzer=com.zimbra.cs.index.ZimbraAnalyzer@180f545
    2008-06-02 16:24:18,649 INFO  [btpool0-10] [ip=192.168.0.101;ua=Zimbra Mobile Edition (ZME)/0.5;] cache - Initializing folder and tag caches for mailbox 6
    2008-06-02 16:24:20,002 DEBUG [btpool0-10] [mid=6;ip=192.168.0.101;ua=Zimbra Mobile Edition (ZME)/0.5;] soap - SOAP response: 
    <soap:Envelope xmlns:soap="http://www.w3.org/2003/05/soap-envelope">
      <soap:Header>
        <context xmlns="urn:zimbra">
          <change token="276699"/>
        </context>
      </soap:Header>
      <soap:Body>
        <AuthResponse xmlns="urn:zimbraAccount">
          <authToken>a loong loong number</authToken>
          <lifetime>172800000</lifetime>
          <skin>steel</skin>
        </AuthResponse>
      </soap:Body>
    </soap:Envelope>
    Anyone has any ideas? It seems like the authentication completes fine, but then I still get the 200 null message on the handheld. Thank you for any help...

    NikO

  9. #9
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    Default

    We are receiving this same problem. Any fix for this?

    Ryan

  10. #10
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    Default Any further help?

    Same issue with our installation. BB Pearl 8100 with zcs 5.0.7_GA_2450.UBUNTU6

    Quote Originally Posted by ryanp View Post
    We are receiving this same problem. Any fix for this?

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