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Thread: can't call with skype ?

  1. #1
    Join Date
    Aug 2007
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    Question can't call with skype ?

    Hi,

    my Zimbra does not recognise phone numbers they look just like any other text?
    See picture file
    Any body any idea?

    thanks

    Urs
    Attached Images Attached Images
    Last edited by Urs; 08-14-2007 at 12:23 PM.

  2. #2
    Join Date
    Oct 2005
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    Thatcher, AZ
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    Hi URS-
    Welcome to the Zimbra Forums!

    Do you have the phone zimlet deployed? You can view a list of deployed zimlet's in the admin panel.

    If you do, please file a bug, because it looks like our regex scheme isn't working for Switzerland.

    Thanks
    john

  3. #3
    Join Date
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    [QUOTE=jholder;56512]
    Do you have the phone zimlet deployed?

    Yes, status "enabled"

    it seems the problem is not with everyone because with one user it works, but not with the rest. There are only four users at the moment.

    maybe I could open an temp mail account for you and you can test it from outside Switzerland?

    thanks for your help

    Urs

  4. #4
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    Hi Urs

    In [Admin Panel -> Zimlets] you have list of all deployed Zimlets and there you can see Status for each one (Enabled/Disabled).

    In [Admin Panel -> Class of Service] on [Edit -> Zimlets] you can modify a list of Zimlets added to COS.

    And now, for each Account ([Admin Panel -> Accounts]) on [Edit -> Zimlets] you may select if you want it to follows COS settings or you can customize list of allowed Zimlets for that user (account).


    I hope this could help you...

  5. #5
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    I am using NE version 5 and no format of number is recognized at all

  6. #6
    Join Date
    Apr 2007
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    Quote Originally Posted by jholder View Post
    it looks like our regex scheme isn't working for Switzerland.
    Maybe you should change first the +1 that make us call USA automatically in phone.js.

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