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Thread: Webex error

  1. #1
    Join Date
    Jan 2010
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    Default Webex error

    Hello all! We are currently trying to deploy the webex zimblet. When I right click on the zimblet from my email account and try to preform a task I receive the following error:

    "Error executing WebEx XML API Request.
    HTTP ERROR 403

    Problem accessing /service/proxy. Reason:

    FORBIDDEN"

    I also receive a drop down notification from firefox that says "Webex configuration required" PLEASE HELP!

    Thanks,

  2. #2
    Join Date
    Sep 2007
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    Default

    Couple of things to check

    1) Check the COS

    zmprov gc default | grep zimbraProxyAllowedDomains

    If "*.webex.com" is not listed, run

    zmprov mc default +zimbraProxyAllowedDomains *.webex.com

    If you are not using the default COS, substitute "default" with your own COS_name.

    2) Check the ~/zimlets-deployed/com_zimbra_webex directory, make sure it is not empty.

  3. #3
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    Default

    Thanks for the quick reply! I checked to COS and everything looks ok. Webex is listed as it should be in both the cos and deployed zimblets. Any other recommendations?

  4. #4
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    Default

    Well I just retried the webex zimblet and mysteriously everything is working perfectly.....weird! Thanks for all the help.

  5. #5
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    Default

    Good to hear!

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