We are looking to create/integrate a maintainance trouble ticket system like RT or HOT trouble tickets, as a zimlet.... or just mabey make an item there as a link to such a system, so we can use LDAP login info that has already been used to log them in to zimbra to identify the user.

I know this has probably already been answered but what is the ACTUAL language being used for these zimlets? It appears to be AJAX (ZTK) but I read something about JavaScript OR Java.... I was thinking PHP/Flash mabey even like the "PHP SWF Charts" (see google). Read the white paper but I am more confused now than before I read it.