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Thread: Zimlets missing in some accounts

  1. #1
    Join Date
    Feb 2010
    Rep Power

    Angry Zimlets missing in some accounts

    Hello Everybody,

    I would like you to ask you to help me out with a following problem:

    When I deploy a new Zimlet, there is one particular account where this zimlet does not get added. All other users can see it except of this one. This account can see and use zimlets whose have been installed before this account has been created.

    Now, Can I somehow reatach zimlets to this account?

    (This account has been manually created and afterwards all emails have been imported from a 6.x Zimbra version export. )

    I am currently running on 7.1.3.

    Thanks and regards,

    Last edited by phoenix; 11-08-2011 at 11:30 PM.

  2. #2
    Join Date
    Apr 2007
    Paris, France
    Rep Power


    Did you check that the user is set to use COS settings for the zimlets ?

    -Open admin console
    -Open user
    -Open tab zimlet
    -Check that the option "Use COS settings" is selected.

  3. #3
    Join Date
    Nov 2005
    Rep Power


    This is almost all some sort of COS issue. I suspect that the user might be in a non-default group. It's also possible that this user has override settings.

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