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Thread: zsugar No results found.

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  1. #1
    Join Date
    Mar 2011
    Posts
    23
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    4

    Default zsugar No results found.

    Hello ,

    after drag and drop an e-mail in zsugar zimlet , i have this message "No results found."
    someone know this problem ?
    and this is the source of exception
    Code:
    com_irontec_zsugarH.prototype._fetchRelationships = function(data){
    
    
    
    	// Get Main Tab HTML Unsorted List
    
    	var oUL = document.getElementById("zsugar_mainTab");
    
    	oUL.innerHTML = '';			// Clear Tab 
    
    	var oLI;
    
    	
    
    	// Error treatment
    
    	switch (true){
    
    		case data.entry_list === undefined:
    
    	        oLI = document.createElement("li");
    
    			if (data.number !== undefined) oLI.innerHTML = data.name;
    
    			else oLI.innerHTML = this.getMessage("zsugar_unexpected_error");
    
    			break;
    
    		case data.entry_list.length == 0:
    
    		    oLI = document.createElement("li");
    
    			oLI.innerHTML =  this.getMessage("zsugar_noresultsfound");
     // zsugar_noresultsfound=No results found.
    			break;
    
    	}
    
    	
    
    	// Show error if required
    
    	if (oLI){
    
    	    oUL.appendChild(oLI);
    
    	    this.updating = false;
    
    	    this.cbAddresses.enable();
    
    	    return;
    
    	}
    
    	
    
    	// Get Contacts
    
    	var Contacts = data.entry_list;
    
    	// TODO If we want to sort the Contact list in a specific order, it should be done here
    
    	// For each contact
    
    	for( var i=0; i < Contacts.length; i++) {
    
    		if (this.iscrm.getInfoFromContact(Contacts[i].id,this._updateResultsTab) === false) {
    
    	        appCtxt.getAppController().setStatusMsg(this.getMessage("zsugar_noOptsSelected"));
    
    	    	this.updating = false;
    
    	        this.cbAddresses.enable();
    
    		}
    
    	}
    
    }

  2. #2
    Join Date
    Nov 2011
    Posts
    7
    Rep Power
    3

    Default

    Hello!

    Try this steps:
    let's say you have an email in zimbra from google@google.com, and you want to import that mail in sugar

    1. create an contact in sugarCrm and under e-mail address put the google@google.com, because you have to had an contact in sugar linked to mail you are importing

    2. try to import mail from google@google.com

  3. #3
    Join Date
    Mar 2011
    Posts
    23
    Rep Power
    4

    Default

    i will try it
    thanks

  4. #4
    Join Date
    Mar 2011
    Posts
    23
    Rep Power
    4

    Default

    it does not work ((
    i have the same error

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