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Thread: VNC History - "No data found"

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    Join Date
    Jan 2014
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    Default VNC History - "No data found"

    Testing zimbra for potential production use at my institution. Zimbra Version:

    Installed the VNC History zimlet:

    Name: biz_vnc_lightweight_history
    Description: Displays history of email transmissions (1.0.3)


    As far as I can tell it's installed. The web client shows 'Mail History' in the zimlets list in the left pane and dragging a sent mail item onto it opens a Mail History window. Problem is the window always says "No data found".

    There are no records being added to the 'mail_history_mbox' table in the zimbra mysql database and I am not sure where to look for any error logs for this zimlet.

    I am not exactly sure how this zimlet is supposed to work and the developers home page is, to be nice, lacking.

    Anybody have any experience with this zimlet or any troubleshooting tips?

    **UPDATE 1**
    Was poking around and found an error getting logged in the /opt/zimbra/log/zmmailboxd.out file. This error occurs every time an email message is SENT:

    INFO [biz_vnc_lightweight_history] Read mailbox.log file
    ERROR [biz_vnc_lightweight_history] Error while getting Internal Mail Event from Log file java.lang.ArrayIndexOutOfBoundsException: 2
    java.lang.ArrayIndexOutOfBoundsException: 2
    at biz.vnc.zimbra.lighthistoryzimlet.RecipientInterna lMailHistoryLogging.getInternalMailEvents(MailHist
    at biz.vnc.zimbra.lighthistoryzimlet.RecipientInterna 9)

    Anyway, I am giving up on this zimlet as it doesn't look very well supported or written.
    Last edited by a.jacob.g; 01-30-2014 at 12:10 PM.

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