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backing up my second domain gets error

Posted: Wed Feb 24, 2021 12:56 pm
by rcbrei
Good day community.

please help. im getting error trying to backup all my emails under my second domain.
error1.PNG
error1.PNG (13.52 KiB) Viewed 408 times

doing the same to emails from my main domain, gets no error and upon testing i could restore emails successfully.

also, when i go to admin console > manage > accounts > rightclick any emails from my second domain (thenetworthsolutions.com),
i get redirected to this URL

Code: Select all

http://192.168.1.222/service/preauth?authtoken=0_1e6e6777ab486ca7e02c127a2dff4c6aeb6f415c_69643d33363a65653831396331662d393534382d346564622d393236662d3061613533343062383438303b6578703d31333a313631343137343330303339373b6169643d33363a63643836323865642d343065332d343961352d383961302d3132323030386539653730663b747970653d363a7a696d6272613b753d313a613b7469643d393a3435383330333334333b76657273696f6e3d31333a382e382e385f47415f323030393b&isredirect=1&adminPreAuth=1

error2.PNG
error2.PNG (27.67 KiB) Viewed 408 times


unlike my first domain which redirect me to this URL https://192.168.1.222:8443/mail?adminPreAuth=1#1 which is good.