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Shared contacts not appear in mail

Posted: Thu Oct 01, 2020 3:14 pm
by vince4200
Hi all,
I am new to the forum, I am running a zimbra server for an organization and I would need your
help. We have a small problem, we created a "shared contacts folder" on a dedicated user account and then shared this
contacts folder with all the people of the organization.
When you look for a contact in contact tab on the shared contacts folder ,everything appears correctly including the contact photo
but when we just connect to zimbra as long as we have not click on sharing folder, the contact information does not appear in the mail tab.
Is it a normal behavior? or i missed something?
I hope to be clear
Thank you for your answers.
I am in version 8.8.8 of zimbra.

sorry for my poor English